Unlock your connectivity intelligence.That intelligence is SupportAssist*. It’s our smart technology that confidently keeps your PC fleet running its best anytime, anywhere. When you deploy SupportAssist via TechDirect, you will gain visibility to your entire fleet with all the telemetry-driven insights at your fingertips. With ProSupport Suite for PCs you unlock the differentiating technology that uses machine learning to remotely pinpoint and resolve developing issues, before some even happen. And, did we mention, your experience is completely customizable to your business needs? Let us help your end users and IT teams stay productive by connecting to SupportAssist.
Key benefits with end-to-end IT control.
SupportAssist technology offers both proactive and predictive capabilities to enable maximum uptime for an organization’s fleet of Dell desktop and laptop computers. Dell Technologies Services is able to provide this cutting-edge technology with optimal security by focusing on secure processes, secure data transmission and secure data storage.
When PXU embraced digital transformation, the transition tripled the number of laptops, desktops and workstations the district uses. ProSupport Plus for PCs lets the district efficiently automate and provide remote support for all of its digital devices, while minimizing stress and disruptions for students, faculty, staff and the IT team.Results:
actionable health, application experience and security scores on one dashboard2
automated custom update catalog management and deployment2
automated remote remediation2
VICTOR LOPEZ, DIRECTOR, GLOBAL TECHNOLOGY PRODUCT MANAGER (CSG) DELL
Learn how to get connected with the technology that powers ProSupport Suite for PCs.
Find the technical documentation you need for PC deployments of SupportAssist.
A quick reference guide for SupportAssist for Business PCs benefits and how to get connected today.
Ask questions on the SupportAssist user forum.
Users who do not choose to manage their PCs centrally, can manage features locally on their PC with SupportAssist for Home.
The most complete support service, it combines priority access to expert support, accidental damage repair and proactive monitoring for issue prevention and resolution.
Easily manage support cases and in-warranty parts dispatches.