Dell Outlet Authorized Reseller Program

To resell Dell Outlet products, all customers must accept and abide by Dell Outlet’s current Global Dell Outlet Reseller Agreement. Status is earned through spend in the pervious period^ for use in the upcoming period^. Status can be gained or lost every period^ update. Status and status will be reviewed and updated accordingly to their point total in the stack rank. A customer’s status and eligibility for the program is granted at Dell Outlet’s sole discretion.

* To be eligible to be considered a “Dell Outlet Authorized (Distributor or Reseller) the account must have a valid and current signed contract and spend over $50,000 in period^.

Point Allocation: - Tier statuses are calculated individually based on the point values and customers can find the latest table send via email by their sales representative. Eligible revenue comes from a customer’s total spend with Dell Outlet and can encompass all hardware, services, parts, & software. Broker (“As Is”) products are excluded from this program. Customer’s point total for the start of the program is calculated on customer’s previous spend for a 6-month period^. Customer’s status may change up or down every 6 months based on stack rank point totals.

Spend period is calculated based on Dell Outlet’s fiscal quarter calendar with the 1st half (Feb-July) and the 2nd half (Aug-Jan). Dates are subject to change and if you need exact dates, you should reach out to your sales representative for more details. If you need more information on your status or point total, please contact your sales representative.

Customers in the program may communicate they are a “Dell Outlet Authorized Reseller” or “Dell Outlet Authorized Distributor”. These terms are interchangeable and can be used at the customers preference. Dell reserves to right to adjust the program thresholds or a customer’s status at Dell’s sole it’s discretion.

Program benefits and individual eligibility are offered at Dell’s sole discretion and can be modified or cancelled at any time. Acceptance of, and full compliance with the Global Dell Outlet Reseller Agreement is a requirement for participation in this Program. Tier status is based on eligible purchases made through the Dell Outlet organization only. Certain orders are not eligible for credit under this Program, including but not limited to those placed by third parties, those for which full payment is not made, those that are returned, or those that are deemed to be fraudulent. Certain payment methods and order types do not earn credit, including redeemed rewards and Promo eGift Cards. Exchange and concession orders may not be eligible for credit. Credits and benefits will only apply to purchases placed with or after Program enrollment.

Bulk Purchase Pricing on Eligible Products – Additional discounts available on select products based on inventory, volume purchased and reseller tier status.

Weekly Large Inventory Lists – Weekly bulk inventory lists subject to inventory availability and holiday timing.

Bulk Purchase Access to new Product Launch Inventory - Platinum customers get two business days of exclusive bulk purchase access for four weeks after a new Dell Outlet product is launched. Remaining inventory may be offered to Gold and other authorized partners after 48 hours. New products will be available for end user purchase on the website. Bulk purchase defined as five or more units per family during the exclusivity period.

Product Allocations by Configuration – Product allocations entitle customer to lock in exclusive resale/bulk purchase pricing and access of a product configuration or family as inventory becomes available for resell for up to one quarter at a time. Customers may exit the agreement at any time by declining the next allotment of the product or refusing the quarterly review and renewal of an allocation. Rejected allocations will be made available to all customers immediately.

Listed on Dell Outlet Authorized Reseller Site – Gold and Platinum resellers will be listed on a Dell Outlet Authorized Reseller page with company name, status, and contact information.

Dell Outlet Authorized Logo Usage – The logos provided can be used for marketing on the website and through their normal activities. All usage should abide by Dell Technologies T&Cs.

^Time Period: The 1st half of the year will be defined as Feb-July & the 2nd half will be Aug-Jan.

Accounts Payable – Status can be removed for late or non-payment immediately at Dell’s discretion.

Access to Services Pricing Matrix on Select Products – Select products eligible to receive special standard pricing on warranty and service products for Dell Outlet products. Contact your sales representative for more information.

Dedicated Sales Team – Customer will have direct contact with a dedicated sales team to support Dell Outlet purchases.

Select Marketing Resources – Dell Outlet may share select marketing resources for use and co-branding by partners.

Post-sales Support Contacts – Additional sales support resources will be shared to expedite order support.