Modern Workplace Services
Empowering Your Hybrid and Digital Workplace, From Strategy to Scale
Today’s workplace is a dynamic, hybrid, and AI-powered ecosystem where productivity and collaboration happen anywhere, anytime. We provide the end-to-end services you need to design, manage, and evolve your technology so your team can excel. By streamlining device deployment, support and refresh processes, we help you simplify IT complexity, reduce downtime, and enhance employee experiences — ensuring your technology investments align with business goals and keep your operations running smoothly.
Achieve IT Excellence
Free up IT teams to focus on innovation while reducing complexity and optimizing costs.
Accelerate Workforce Productivity
Unlock workforce potential and drive measurable productivity gains across your organization.
Enable Business Agility
Stay agile and scale operations efficiently and securely, while maintaining financial flexibility and control.
Turn your modern workplace vision into measurable outcomes, from strategy through implementation.
Our experts partner with you to reimagine the digital employee experience, using data and experience analytics to reduce friction and improve satisfaction across devices, apps and support channels. We help you unlock workplace AI with practical use cases, governance and adoption plans, while optimizing end-user computing and productivity through the right mix of devices, management tools and PC lifecycle strategies. Our digital services management expertise aligns proven service management best practices, service catalogs and automation so your people stay engaged, operations run smarter and technology investments deliver visible business value.
PC Lifecycle Management
Shift to business focused IT efficiency for a more productive workforce.
Simplify device lifecycle management with Dell Lifecycle Hub Suite, an end-to-end solution that centralizes and streamlines every stage of the PC lifecycle from procurement planning and warehousing to configuration, repairs, refreshes and secure asset recovery. Acting as your logistics engine, Lifecycle Hub Suite enables day-one readiness for new hires with pre-configured, ready to work, role-specific devices and makes returns for departing employees simple and efficient. With integrated warehousing, inventory tracking, configuration, repair and secure returns in one solution, Dell helps you boost employee productivity, simplify PC management, reduce IT complexity and extend technology value, while your IT teams stay focused on strategic business priorities.
Deploy technology faster and achieve day one productivity for your team.
Enable employees to hit the ground running with zero-touch automation that streamlines configuration, provisioning, imaging and device delivery from factory integration and standardized app and policy setup to enrollment in your management tools. Our seamless out-of-the-box experience ensures each device arrives preconfigured, secure and ready to work, no matter where users are located, while centralized project management, installation support and coordination with your IT team help reduce deployment risks, shorten rollout timelines and free staff to focus on higher-value initiatives.
Maximize PC uptime with AI driven technology and self healing automation.
Keep your workforce productive with AI-powered support from Dell ProSupport Suite for PCs, designed to keep every device running at peak performance. ProSupport Suite delivers AI driven diagnostics, proactive monitoring and self healing automation to detect and resolve issues before they impact end users. When assistance is needed, you get 24x7 in region experts, priority access to technical support and next business day onsite repair after remote diagnosis to quickly restore service. With options that include accidental damage protection from drops, spills and surges, you can choose the right level of coverage for your business to reduce unplanned outages, minimize downtime and keep your teams focused on meaningful work instead of PC issues.
Modernize Your Workplace and Control PC Costs with As a Service Flexibility
Bundle AI ready PCs, monitors and peripherals with deployment, configuration, support and asset recovery services into one predictable monthly subscription with APEX PCaaS. Standardized device catalogs and built in lifecycle services simplify PC refresh planning, while centralized management reduces IT burden and strengthens security with consistent images, policies and timely updates. By delivering the right devices and experiences to each role, APEX PCaaS helps you adapt quickly to business change, support hybrid work and provide a better, more consistent employee experience.
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