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Dell Premier Help Center


Discover expert resources to help you confidently explore, buy and manage IT with Premier.

DELL PREMIER NEWS What's new in your store

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Changes to Quote Expiration


Due to industry-wide supply constraints all quotes will now expire after 14 days. Exceptions may apply.
Premier Help Center - Redesign

eQuote versioning


Simply update an eQuote, create a new version, and keep versions grouped under the same quote number for clarity.
Virtual Assistant
Discover how to leverage Virtual Assistant to explore instant support for product inquiries, order information, quotes, and more.

Virtual Assistant


Discover how the Virtual Assistant delivers instant support for product inquiries, order information, quotes, and more. For additional help, seamlessly collaborate with your dedicated Sales Rep using the Connect feature.

Ready to see how you can gain next-level control for all your IT needs? Uncover the benefits of Dell Premier today.

Premier in Action

Getting Started with Premier
  • Getting Started with Premier

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Dell Premier Standard Configurations
With Dell Premier Standard Configurations, you can quickly set company-wide standards for repeat purchasing, and simplify your procurement experience. Take a tour!

VIDEO Standard Configurations Overview

Watch how Standard Configurations help your organization set company-wide favorites, making repeat purchasing simple, consistent, and efficient.

HOW-TO GUIDE How to Access and Customize Standard Configurations

This step-by-step guide provides detailed instructions on how Standard Configurations help to simplify purchasing, control IT spend, and automate routine processes.

GET STARTED Premier Homepage

Access our full portfolio and Standard Configurations from your Premier Homepage.

Quotes

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Dell Premier Quotes homepage
Discover the new Quotes homepage in Premier, designed to provide you with a more efficient and seamless experience in managing your eQuotes and Sales quotes.

VIDEO Premier Quotes Overview

Watch how to effortlessly retrieve and place your quotes with this step-by-step video.

HOW-TO GUIDE Create and Manage eQuotes

Explore simple instructions on how to create, save, and retrieve Premier eQuotes - enabling you to prepare an order and save it for future purchase.

HOW-TO GUIDE Retrieve and Place Dell Sales Quotes

Explore simple instructions on how to retrieve a quote created by your Dell Account team and seamlessly place your order.

GET STARTED Quotes

Access Premier Quotes to simply manage eQuotes and sales quotes in one place.

Orders

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Streamline Order Management
Explore Dell Premier's Post-Order Support: Track orders, access invoices, and manage IT with confidence and ease.

VIDEO Streamline Order Management

Watch how you can easily track orders, retrieve invoices and packing slips, and access order support anytime.

HOW-TO GUIDE Track and Manage Orders

Discover how the Order Status tool lets you track orders, access purchase options, and connect with Support agents for post-order assistance.

GET STARTED Orders

Access the Orders tab to view order history, track orders, and view invoices.

Account

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Dell Premier-Modern Account Management
Dell Premier-Modern Account Management.

VIDEO Simplified Account Management

Watch how Dell Premier Account allows you to easily manage your page according to your needs. You can customize page settings, manage page access, payment types, assets and warranties, reports, and much more.

HOW-TO GUIDE Manage Your Premier Account

Discover how to view your Premier Account settings at a glance, check your order history, quickly manage your shipping addresses and more.

GET STARTED Premier Account

Access your Premier Account to manage your page settings, view account information, manage software & subscriptions, and more.

Procurement Solutions

Global procurement overview
Dell Premier Global Procurement.

Global Portal

Discover Dell's global procurement solution, built to streamline your operations. With multi-country and multi-currency ordering capabilities at its core, this centralized platform enables you to explore, buy, and manage IT effortlessly.
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Premier for Partners

Explore how Premier helps Dell Technologies Partners modernize IT procurement, streamline purchasing, and unlock opportunities with our comprehensive solutions portfolio.
Dell Premier Procurement Integration
Learn how to streamline procurement, maximize efficiency and connect to Dell with our integration service, provided at no cost to you. Visit dell.com/ERP to get started.

ERP Procurement Integration

Learn how to effortlessly connect your procurement process with existing Enterprise Resource Planning (ERP) systems, ensuring smooth and efficient operations every step of the way.

Frequently Asked Questions

Dell Premier is a personalized hub that allows you to explore comprehensive solutions, confidently buy at our best online price and manage your day-to-day account needs, including quotes, orders, and reports.

The Dell Premier Catalogs provide access to Dell's full range of end-to-end technology solutions at Dell’s best online price. You can easily search, filter and compare side-by-side to find suitable products for your business. Available products include laptops, desktops, servers, storage systems, networking equipment, monitors, and PC accessories.  

Yes, Dell Premier allows you to establish Standard Configurations for company-wide purchasing that enable you to control IT spending. With help from your Dell Sales Representative, you can set product configurations for simplified repeat purchasing and assign product names and categories that align with your business needs. 

You can easily access the Quotes dashboard via your Dell Premier homepage. The Quotes page displays both user-created eQuotes and sales-generated quotes, organized by type, creation date and further searchable critera. Select a quote to review its details, then proceed to checkout to complete your purchase.

In Dell Premier, you can use the self-service Quotes dashboard to access quotes provided by your Dell Sales Representative. From there, you can review, download, and place an order online. 

Yes, Dell Premier allows you to select and purchase up to 10 quotes in a single checkout.

To track your orders in Dell Premier, click on ‘Orders’ in the Premier Homepage—if this feature is enabled for your account. From the Orders section, you can easily manage your purchases, including viewing order status, downloading packing slips, accessing invoices, requesting post-order support, and more.  

To access post-order support in Dell Premier, click on ‘Orders’ in the Premier Homepage—if this feature is enabled for your account. You can use the Virtual Assistant for streamlined help to resolve issues, retrieve documents, or get updates related to your order, including connecting directly with a Dell Customer Care agent. Watch video to learn more. 

Only Premier users with a Site Administrator role in Dell Premier can add or manage users on the Premier page. To request access or changes, please contact your organization’s Premier Site Administrator. For more details, refer to the Premier User Roles guide

You can view and manage your software licenses and subscriptions from Premier Account ‘Subscriptions’ where you can track active licenses, monitor subscription status, and more. 

Yes, Dell Premier allows you to personalize your reporting dashboard using a wide range of data filters including orders, customer activity, delivery details, and much more. Learn More

Yes, the "Devices" report allows you to view your Dell systems, along with their associated service tags, including the support services status and service request status for each product.

If you experience a technical issue with Dell Premier, you can contact the Premier Helpdesk for assistance.

You can access step-by-step tutorials of the various Dell Premier features in the Premier Video Library.  

Yes, you can find step-by-step guidance for the streamlined Partner shopping experience with automated End-User/Reseller data capture here.
Intel® Core™ Ultra Processors
Learn More about Intel