PowerEdge: Support for Integrated Dell Remote Access Controller 9 (iDRAC9)

Integrated Dell Remote Access Controller 9

• Agent-free local and remote embedded server management
• Automate with RESTful Application Programming Interface (API) with Redfish support
• Deploy, update, monitor, and maintain your server

The iDRAC9 provides comprehensive, embedded management across the PowerEdge family of servers, automation that lets your organization grow, and security that ensures peace of mind. iDRAC is a key component of the OpenManage portfolio. Users can build a management solution that matches their needs, and by leveraging iDRAC to ensure optimal server management.

Benefits Features Licenses Updates Resources Community DRAC8 iDRAC Service Module  

Benefits of iDRAC9

Scalable Automation: By using standards-based APIs and robust scripting, you can efficiently manage thousands of servers and increase productivity.

• Support for latest Redfish releases
• Server Configuration Profile (SCP) new features
• Local file streaming using WS-Man and Redfish
• HTTP/S file transfer
• Available in JSON format along with XML
• Firmware repository-based updates
• Distributed Management Task Force (DMTF) Redfish RESTful Application Programming Interface 
• Local RACADM for ESXi

Secure Management: Security-Enhanced Linux and configurable options like HTTPS, TLS 1.2, Smart Card authentication, LDAP, and Active Directory integration provide security in your working environment. Users can also protect their system from unwanted configuration changes using system lockdown mode.

• Random Password is the default iDRAC password (legacy password available as an orderable option)
• Customizable security warning banner on login page
• Hardware Root of Trust for iDRAC and BIOS booting
• HTTP Strict Transport Securities (HSTS) support
• Custom "Cipher Select" for enhanced security

Streamlined Support: With embedded SupportAssist tools, you can view a continuously updated health and status report that monitors 5,000+ system parameters.

• iDRAC Service Module (iSM) is preinstalled on the iDRAC; helps gather logs used to troubleshoot errors
• SupportAssist 1x1 "phone home" service to Dell Support - great for Small Medium Business customers
• SupportAssist Collector now includes iDRAC core dumps, hardware crash dumps, and ESXi logs for more accurate resolution
• SupportAssist Viewer - detailed log report for customer viewing by standard web browsers

For additional information about iDRAC solutions, award and reviews and related offerings, Learn More on the iDRAC Product page >

Features in iDRAC9

For a complete listing of licensed features in iDRAC9, Learn More below at View the list of licensed iDRAC9 features >

Licensing for iDRAC9

iDRAC9 features' availability are based on the type of the license, for a complete listing of licensed features, expand the following feature list:

View the list of licensed iDRAC9 features

iDRAC9 Licensed Features

An iDRAC9 license is a perpetual license. The license is valid for the life of a server, and is bound to the Service Tag of a unique server. Upgraded iDRAC9 license can be included at the time of server purchase or purchased separately and downloaded from Dell Digital Locker.

Trial License:

• A 30-day evaluation Enterprise and Datacenter trial licenses are available to fully test and experience all the features to help with the purchasing decision. Learn More and download a trial license following article 000176472 >

Upgrade License:

• Upgrading iDRAC9 license can be included at the time of server purchase or to purchase separately, contact your local Dell Technologies sales representative.

Downloading an upgraded or replacing a lost license:

• The iDRAC9 license can be downloaded from Dell Digital Locker. License keys are stored online and can be downloaded if needed. If an existing license key is not available in the Dell Digital Locker or there is an issue with a license key, contact Dell Technologies Technical Support or Customer Care.

Managing iDRAC9 Licenses

iDRAC licenses can be managed on either an individual server basis or through the Dell License Manager which is a one-to-many license and deployment tool.

• Individual server
  Use iDRAC to manage the license for an individual server. iDRAC web interface, License tab can be used to import, export licenses or the RACADM CLI License command can be used to manage licenses as described in the RACADM CLI Guide.
• Group of servers Dell License Manager is a one-to-many license deployment and reporting tool for OpenManage Enterprise Advanced, iDRAC, and Chassis Management Controller (CMC) licenses. By using License Manager, users can download, bind, deploy, inventory and back up OpenManage Enterprise Advanced Licenses as well as iDRAC, CMC, and storage sled licenses. This tool can also inventory licensable systems to report the licensing status and features enabled management controller.

Update to latest iDRAC9 Firmware

Dell Technologies recommends keeping your system up to date with the latest iDRAC9 firmware available. This ensures the best performance and the latest security updates and issue fixes. iDRAC updates do not require a reboot of the host, allowing for in-place updates. The iDRAC firmware version can differ from one system to another, for the listing of iDRAC9 versions available, Learn More from article 178115 >