Dell uses product identifiers such as Service Tag, Express Service Code, or Serial Number to access product information like technical specifications, documentation, warranty. Get personalized support options by identifying your Dell product using the Service Tag, Express Service Code, or Serial Number.
NOTE: Dell accessories and devices such as keyboard, mouse, headset, external hard drive, do not have a Service Tag or Express Service Code. Identify these accessories and devices using the model number on the Dell Support website to access product documentation. Dell technical support can identify such products using the Dell order number. Learn how to locate the Service Tag of a Dell monitor or Service Tag of a Dell docking station.
On Dell laptops, the Service Tag or Express Service Code label is on the bottom panel. Certain laptops such as the Dell XPS and Precision mobile workstations have a flap covering the label.
On Microsoft Windows devices, use the SupportAssist app to automatically scan your device and identify the Service Tag.
The Service Tag is available in the BIOS or UEFI of Dell computers.
The Service Tag can be identified by running a simple command-line instruction on laptops running Windows operating system. Learn how to locate the Service Tag using command prompt.
Our comprehensive videos offer step-by-step support and information to resolve your query. Videos are in English. Translated subtitles available for some languages. Additional videos can be found in our Dell Video Library.