Have you ever wondered about the health of your PC? SupportAssist is our smart technology that we pre-installed on your PC to keep it running like new. It will remove viruses, detect issues, optimize settings and tell you when you need to make updates. To get the best predictive and proactive issue resolution with SupportAssist you can uplevel your support with Premium Support Plus. For a full breakdown of what you get, check out our user guide.
SupportAssist is installed on most Dell Windows PCs. You can find it by searching “SupportAssist” in your Windows start menu. If you don’t find it on your PC, you can download it here.
For customers who want to manage their systems centrally from the cloud, connect to SupportAssist for business PCs through TechDirect for modern PC management.
SupportAssist automatically scans your PC to detect updates available for your drivers and Dell applications that are installed on your PC. You will be proactively notified when an update is available. To act, open SupportAssist and under the Drivers & Downloads tile select the desired updates and click install.
Reference our support page for comprehensive user guides, release notes and frequently asked questions.
Every Dell PC comes with a base warranty, but for the ultimate support, upgrade to Premium Support Plus to get support that covers repairs for accidents, automated features that detect and remove virus and malware, proactive and predictive issues resolution, available 24x7.
Dell Migrate makes it easier than ever to move important files and personal settings from your old PC to your new Dell PC using Dell Data Assistant. Learn more about our migration services and access our step-by-step instructions here.
SupportAssist OS Recovery is factory-installed on supported Dell systems and does not require you to purchase any additional service plans. It provides a recovery environment that consists of tools to diagnose and troubleshoot issues that may occur before your computer boots to the operating system. When your computer is unable to boot to the operating system even after repeated attempts, it automatically starts SupportAssist OS Recovery. The recovery environment enables you to diagnose hardware issues, repair your computer, back up your files, or reset your computer to its factory state. More information is available in the SupportAssist OS Recovery User’s Guide.
Our comprehensive videos offer step-by-step support and information to resolve frequently asked questions. Videos are in English. Translated subtitles available for some languages.