Find downloads and information for your Dell products and services including Operating System reinstallation, system updates, drivers, and applications (Office, SupportAssist, and other factory installed software).
SupportAssist is a proactive monitoring software with automatic failure detection and notifications for Dell PCs and tablets. SupportAssist is free of charge, secure, and streamlines traditional support routines.
Connect to SupportAssist for Business PCs through TechDirect
Deploy SupportAssist for business PCs for an AI-driven, connected services technology experience with fleet-wide visibility and access to all the actionable intelligence you need to make the best decisions for the future
Save your energy. Dell Power Manager is an application that allows end users to maximize their system’s battery life by configuring how the battery should be maintained based on their personal preferences.
How to Perform an OS System Restore (With Data Backup)
This video explains how to perform an OS system restore with data backup using the "SupportAssist OS Recovery Tool." The steps include selecting "Restore System," choosing either "Local Restore" or "Cloud Restore," backing up data if necessary, selecting a storage device, confirming the device, selecting the reason for the restore, and clicking "Next" to begin the restore process. Once completed, click "Finish."
How to upgrade to Windows 11 from Windows 10 - Dell Support
In this video, we go through you the steps of how to upgrade to Windows 11 from Windows 10. If your Windows PC is running the most current version of Windows 10, and meets the minimum hardware specifications defined by Microsoft, then you can Upgrade to Windows 11 for free! However, Windows 10 PCs that are eligible for Windows 11 will be offered the upgrade at different times. Microsoft’s complete upgrade rollout plan is expected to be available to all eligible devices early 2022.
How to scan your system hardware using SupportAssist for Home PCs
The video explains how to use SupportAssist to scan your system hardware for identifying and resolving hardware issues. You can perform a quick hardware scan, scan a specific hardware component, or scan the entire system. The video demonstrates how to perform a quick hardware scan and submit a support request if an issue is detected. If an issue is detected, an appropriate notification is displayed on the tile and the optimization tiles are disabled. To view the details of the issue detected and create a support request, click Fix Now.