Data Storage, Backup and Recovery
Your data is priceless. Learn how to back up and restore your data, software, and operating system.
SupportAssist OS Recovery
Use SupportAssist OS Recovery to back up critical files and restore your operating system
Dell Digital Delivery
Learn how to download software purchased with your Dell device
Software Licenses and Subscriptions
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Fix Hard Drive and SSD Issues
Hard drive not detected? Computer running slow or not booting? Follow this step-by-step guide to fix HDD and SSD issues on your Dell laptop or desktop from diagnostics and BIOS settings to Windows repair and factory reset.RAID Explained: Boost Speed and Protect Your Data
Learn what RAID is, how RAID 0 and RAID 1 work, and which setup is right for your Dell computer. From faster performance to automatic data backup, find out what RAID can do for you.SSD vs. HDD: Key Differences Between Solid State Drives and Hard Disk Drives
Find out how SSDs stack up against HDDs in speed, performance, and storage efficiency. Discover the key differences between these drives.Video Resources
This video explains how to perform an OS system restore with data backup using the "SupportAssist OS Recovery
Tool." The steps include selecting "Restore System," choosing either "Local Restore" or "Cloud Restore," backing up data if necessary, selecting a storage device, confirming the device, selecting the reason for the restore, and clicking "Next" to begin the restore process. Once completed, click "Finish."
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The video explains how to use SupportAssist to scan your system hardware for identifying and resolving hardwar
e issues. You can perform a quick hardware scan, scan a specific hardware component, or scan the entire system. The video demonstrates how to perform a quick hardware scan and submit a support request if an issue is detected. If an issue is detected, an appropriate notification is displayed on the tile and the optimization tiles are disabled. To view the details of the issue detected and create a support request, click Fix Now.
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Other Resources
SupportAssist for PCs
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