How to determine if a Power Supply (PSU) replacement is required for VxRail

Once a Power Supply Unit is marked as failed on VxRail Manager Web plugin, you can determine if the fault is Software or HW by checking the following details on the node affected.

In this video, we discuss how to identify a PSU failure and what steps to follow to resolve the issue. If the power supply unit is marked as failed on the VX rail manager web plug in, you can determine if the fault is software or hardware by checking the affected node check which PSU is failed by running the following command using putty.

Generally, the hardware failure rate on a PSU is low and failure notifications tend to be software related. If there are real issues with the PSU, the unit led tends to blink amber or red. If the PSU led indicator is green, the best practice is to reseat the PSU unit first prior to taking any other steps to reset, a PSU disconnect the cable, squeeze the orange release tab while pulling the clear handle to remove, reset the PSU and reconnect to the cable.

If the light is still blinking amber red or is off completely, the unit may have failed. And we advise you to contact us for technical assistance if the light is green, refresh the VX rail manager web plug in until the failed power supply is no longer reported. And that's it.

Thanks for watching.