In this video we show how to replace the memory on your computer. Before working inside your computer, read through and follow the safety guidelines to protect your system from potential damage and ensure your personal safety. For more information about safety guidelines, see the Owner’s Manual at: Dell.com/Support.
Before you begin, create a recovery drive and backup all data. When the backup is complete, turn off the computer and disconnect all the attached peripherals. Also, ensure that you always use ESD protection when working inside the computer. Press and hold the <B> key on the keyboard, and then press the power button. The computer will boot up and the Owner Tag information is displayed on the screen.
Press any key to proceed and the computer will emit three short beeps and shut down, entering Service Mode. Remove the four screws, then loosen the four captive screws on the back cover. Using a plastic scribe, pry the base cover off the computer. If your computer does not go into Service Mode, disconnect the battery cable and drain the flea power. T
o remove the memory, lift the Mylar off the memory module. Spread apart the securing clips to release the memory module. Avoid touching the metallic contacts or any components on the memory when handling it. Remove the memory module from your computer, repeat this process for each memory module installed.
To install memory, align the notch on the memory module with the tab on the memory module slot. Press down on the memory until the securing clips lock into place. Repeat this process for each memory module to be installed. Place and align the base cover on the computer and press down on it, snapping it into place.
the four captive screws and replace the four screws on the back cover. Connect the power adapter and press the power button to power on the computer and exit from Service Mode. Note: The computer will only turn on if the power adapter is connected. For more information or support, visit: Dell.com/Support.
