Published Jul 19, 2023
The Dell Latitude Notebook has a boot recovery feature called Forced ePSA that can help resolve booting issues. To use it, completely shut down the Notebook, disconnect the AC power adapter and remove the battery, hold down the power button for 10 seconds, and then initiate Forced ePSA by pressing and holding down the power button while plugging in the AC power adapter. If the ePSA diagnostics page appears, click "Yes", then immediately press the "Escape" key and then click on "Exit". If the system didn't recover, run Forced ePSA again and allow the test to continue to identify any failing components. If the system did recover, update the BIOS to reduce the probability of the issue re-occurring.