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System Becomes Slow, Unstable, or Freezes After Installing Microsoft Windows Update KB4549951

This article describes slow performance, system instability and possible freezes in the operating system after installing Microsoft Windows Update KB4549951 Users may experience slow performance, ... Read more


When did Dell systems start shipping with SupportAssist Diagnostics

The following article provides information about those Systems that shipped with the SupportAssist | Diagnostics installed from the factory. Table of Contents: When did SupportAssist | Diagnostics ... Read more


How to Use the Recovery USB Drive on Dell XPS Laptops with USB Type-C ports

Symptom Certain Dell XPS laptops only have USB Type-C or USB-C ports. Using a Dell recovery USB drive on these systems requires you to use a USB Type-C to USB Type-A dongle or adapter when trying ... Read more


ALS Not Triggering on FHD Panel when Brightness Manually Adjust to 0% on XPS 13 9300 and XPS 13 7390 2-in-1

The Ambient Light Sensor (ALS) does not adjust automatically when the end user adjusts the display brightness to 0%. Affected Products: XPS 13 9300 XPS 13 7390 2-in-1 This issue was discovered on ... Read more


XPS 13 9300 / 7390 2-in-1 USB 3.1 Showing Yellow Bang in Device Manager After Resume from Hibernate (S4)

Yellow bang sign appears on USB 3.1 in Device Manager after the system resume from Hibernate (S4). This issue occurs when the user attempts to wake up the system from S4 while connecting to the ... Read more


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