Search XPS 13 9360 Support Information
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The most helpful knowledge articles for your product are included in this section.
Computer Restarts or Shuts Down Intermittently, Locks Up, Stops Responding or an Error Occurs.
Computer Restarts or Shuts Down Intermittently, Locks Up, Stops Responding or an Error Occurs.
This article provides recommendations to resolve an issue with your Dell computer restarting, shutting down, locking up or not responding, and similar issues with Windows.
Last Modified: 03 FEB 2023
Article ID: 000132224
Article type: Solution
WD19TB and WD19TBS: Reduced connectivity error message reported on boot
WD19TB and WD19TBS: Reduced connectivity error message reported on boot
The following article deals with providing information about an error message seen on startup. This happens when connecting the WD19TB and WD19TBS docking station to a USB type-C port that does not support Thunderbolt 3 protocols.
Last Modified: 02 FEB 2023
Article ID: 000135678
Article type: Solution
How to Troubleshoot Touch Screen or Touch Panel Issues
How to Troubleshoot Touch Screen or Touch Panel Issues
This article provides information about how to troubleshoot touch screen issues on touch-enabled Dell all-in-one desktops, laptops, and Dell monitors.
Last Modified: 01 FEB 2023
Article ID: 000132121
Article type: Solution
How to Troubleshoot USB Port When it is Not Working
How to Troubleshoot USB Port When it is Not Working
Find information about how to troubleshoot and resolve USB-related issues on your Dell computer. Find step-by-step instructions when a USB port is not working.
Last Modified: 30 JAN 2023
Article ID: 000132048
Article type: Solution
How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer
How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer
This article provides information about how to troubleshoot and resolve overheating, thermal, intermittent shutdown and other heat-related performance issues on a Dell computer. Computers can restart, shutdown, or have performance issues due to excessive heat.
Last Modified: 25 JAN 2023
Article ID: 000130867
Article type: Solution
Manuals and Documents
Manuals, documents, and other information for your product are included in this section.
Regulatory Information
Regulatory Information for your product is included in this section. Learn more about regulatory compliance
Dell XPS 13-9360•Regulatory Model P54G•Regulatory Type P54G002
EUROPEAN UNION - CE Declaration of Conformity
EUROPEAN UNION - CE Declaration of Conformity
Videos
Videos for your product are included in this section. See Video Tutorials
Featured Video
21 Nov 2022 11:30
How to Remove XPS 13-9360 Keyboard (00:02:59)
This video shows the procedure for removal and replacement of the Keyboard in your XPS 13-9360