PowerEdge: Neutral CPU is Detected and Platform Secure Boot is Not Enabled

Summary: "AMD EPYC processor is not fused to Dell Platform" message is seen on POST.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

System Post Screen shows:

Neutral CPU is detected and Platform Secure Boot (PSB) has not been enabled.
Enabling PSB will permanently fuse the CPU to only work on Dell platforms.
Do you want to enable PSB and fuse the CPU now?

Cause

AMD EPYC Generation 2 processors also offer the AMD Secure Processor for cryptographic functionality for secure key generation and key management. This provides full stack encryption without any overhead for the processor.

In addition, for hardware-accelerated memory encryption for data-in-use protection, the security components in Rome processors include the AES-128 encryption engine, which is embedded in the memory controller and automatically encrypts and decrypts data in main memory with an appropriate key.

Resolution

AMD EPYC processors not shipped in the Dell Platform cause this message.

If enabled, the CPU is only usable in Dell Platform systems, choosing not to enable it allows you to continue until the next reboot. The question is returned and you must manually choose not to enable it. Review this document: Comprehensive Security on PowerEdge AMD EPYC Generation 2 (Rome) Servers 

Affected Products

PowerEdge C6525, PowerEdge C6615, PowerEdge R6415, PowerEdge R6515, PowerEdge R6525, PowerEdge R6615, PowerEdge R6625, PowerEdge R7415, PowerEdge R7425, PowerEdge R7515, PowerEdge R7525, PowerEdge R7615, PowerEdge R7625, PowerEdge R7715 , PowerEdge R7725 ...

Products

AX-6515, AX-7525, OEMR R6415, OEMR R6515, OEMR R6525, OEMR R6615, OEMR R6625, OEMR R7415, OEMR R7515, OEMR R7525, OEMR R7615, OEMR R7625, OEMR XL R6615, OEMR XL R6625, OEMR XL R7615, OEMR XL R7625, PowerFlex appliance R6525, PowerFlex appliance R6625 , PowerFlex appliance R7625, Dell EMC vSAN R6415 Ready Node, Dell EMC vSAN R6515 Ready Node, Dell vSAN R6615 Ready Node, Dell EMC vSAN R7515 Ready Node, Dell vSAN R7615 Ready Node, Dell vSAN Ready Node R7625, PowerFlex appliance R7525 ...
Article Properties
Article Number: 000189498
Article Type: Solution
Last Modified: 06 آب 2026
Version:  8
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