NetWorker: Illegal date format "Month. date, year, time" for Authentication config date

Summary: A NetWorker licensing error appears in the NetWorker Management Console. Illegal date format "Jun. 3, 2026, 2:49:41 p.m." for Authentication config date.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

The following error message is seen in the NetWorker Management Console (NMC):

Illegal date format "Jun. 3, 2026, 2:49:41 p.m." for Authentication config date

Cause

Issue Observed After Server Upgrade to NetWorker Version 19.13.x (or later) from 19.12.x (or prior).
Following the upgrade of the NetWorker server to version 19.13.x, an error was reported.

The NMC client (meaning, the host accessing the NMC) is missing the deployment.jvm.arguments.whitelist=-Djava.locale.providers argument in the directory C:\Users\USER-NAME\.config\icedtea-web\deployment.properties:

Resolution

  1. On the NMC client, open C:\Users\USER-NAME\.config\icedtea-web\deployment.properties with a text editor.

Where USER-NAME is your user account.

  1. Add the following line:
#Next deployment configuration
#Mon Jul 07 13:19:48 EDT 2025
ows.jvm.manager.vendor.allowFromJnlp=true
ows.install4j.propertyUpdate=1749662489457
ows.jvm.manager.updateStrategy=NO_REMOTE
deployment.jvm.arguments.whitelist=-Djava.locale.providers
  1. Save and close the file.
  2. Relaunch the NMC and apply the license file.

Additional Information

For NetWorker 19.13.x, a new XML-format license file is required. Once the license file is obtained, follow the steps outlined in the applicable KB article. Alternatively, you may refer to the Dell NetWorker Licensing Guide for the license installation and configuration procedure. 
NetWorker: Licensing Alert "Conversion of Flexera License to XML License failed"

See the steps to apply the license in Dell NetWorker Licensing Guide for complete information. The Licensing Guide can be found under: Support for NetWorker | Manuals & Documents 

For additional instructions on troubleshooting the NMC, see: NRE 17.x: How to Clear Java Cache, Enable Java Console, and Debugging

Affected Products

NetWorker, NetWorker Management Console

Products

NetWorker Family
Article Properties
Article Number: 000505248
Article Type: Solution
Last Modified: 08 أيلول 2026
Version:  1
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