PowerProtect Data Manager DM5510: TMP7 (Device) -arg1- has Failed
Summary:
PowerProtect Data Manager DM5510 receives the message "Device failed; PPDMA (PPDMA) DM5510 (DM5510) Alert TMP7 (TMP7) reported failure; system performance degraded;
replace the device."
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This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Observed Issues
- Device has failed:
PPDMA DM5510 Alert TMP7 has failed.
Cause
Device Failure Leading to Suboptimal System Operation
The root cause is a hardware component identified as failed. This failure triggers the alert PPDMA DM5510 Alert TMP7 (arg1) has failed,indicating that the device can no longer perform its intended function. As a result, the overall system cannot operate at optimal levels.
- The failure originates from the physical device itself, not from software or configuration errors.
- When the device stops functioning, dependent system processes lose required input or control, degrading performance.
- No external factors (such as environment, user actions) are mentioned in the source material.
Resolution
Replace the device.
To gather log bundle, follow the article PowerProtect Data Manager Appliance DM5500: How to Collect an Administrative Log Bundle
Contact Dell Support:
If the issue persists, contact Dell Support using the contact method described in your product documentation. Provide the serial number, error code (TMP7), and log bundle for faster assistance.
Affected Products
PowerProtect Data Manager Appliance, PowerProtect Data Manager Appliance DM5510 SoftwareArticle Properties
Article Number: 000403218
Article Type: Solution
Last Modified: 08 يناير 2026
Version: 3
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