Dell Data Lakehouse: Alert DDL_1002 DDL-ConsumptionFailed

Summary: This article provides troubleshooting steps and resolution for the Dell Data Lakehouse System Software license consumption failure, which triggers the critical alert DDL_1002. The failure occurs due to internal issues. Follow the steps outlined in this article for resolving the issue, obtaining a valid License Activation Code, and re-registering the license. If the issue persists, collect a log bundle and escalate to the Dell Support team for further assistance. ...

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Symptoms

The compliance field in the Dell Data Lakehouse System Software license is empty, but the status shows ACTIVE.
 

NOTE: If the cluster has recently been restored from a backup, this alert may appear temporarily. In this case, allow 24 hours for the system to stabilize, as this issue is a known occurrence after a backup restoration. If the alert persists after 24 hours, further investigation may be necessary.

Cause

Warning Severity:

This event may be produced in the below ways:

[WARNING] Dell Data Lakehouse System Software license consumption failed due to internal issues.

Normal Severity:

This event is triggered when the DDL‑1002 warning alert is automatically acknowledged after the successful Dell Data Lakehouse System Software License consumption.

Resolution

Login into admin UI

Go Administration -> Licenses section, the compliance field in Dell Data Lakehouse System Software license is empty but the status shows ACTIVE.

In License section UI, the compliance field in Dell Data Lakehouse System Software license is empty but the status shows ACTIVE

Go to Alerts, click DDL_1002 and, follow the Remedies.
Alerts / Alerts Details in UI for DDL_1002  
After attempting the Remedies if there is still an issue, contact Dell support.

Affected Products

Data Management
Article Properties
Article Number: 000418917
Article Type: Solution
Last Modified: 09 فبراير 2026
Version:  2
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