NetWorker: Creating a Data Domain device fails with error: Authentication type AUTH_NONE not adequate

Summary: Attempting to create a NetWorker Data Domain device fails, peer information must be cleared on all involved hosts for the other hosts.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Data Domain device creation fails in NetWorker, the following error is observed:

authentication error: Rd=SN-NAME:DD-NAME_DEV-NAME Authentication type AUTH_NONE not adequate

Where SN-NAME is the name of the remote storage node.
Where DD-NAME is the name of the Data Domain.
Where DEV-NAME is the name of the device user is attempting to create.

Cause

Corrupted NetWorker peer information between the NetWorker server and the Storage Node managing the device.

Resolution

Clear the NetWorker peer information on both the NetWorker server and storage nodes observing this failure. One of the following methods can be used:

NOTE: If the NetWorker Management Console (NMC) server is on a separate host from the NetWorker server, the NMC server's peer information should also be cleared.

Affected Products

NetWorker

Products

NetWorker, NetWorker Series
Article Properties
Article Number: 000036946
Article Type: Solution
Last Modified: 25 رجب 1447
Version:  4
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