Avamar: MCS-nedlukningsworkflow holder op med at reagere, mens ClientRegistryService skylles

Summary: Under Avamar-nedlukning holdt processen op med at reagere, mens MCS blev stoppet.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

 MCS-opstart mislykkedes på grund af følgende fejl:

Startup Failed: Closing all connections to database. Server already started on port: 7778 

Cause

Ikonet ClientRegistryService rødme holdt op med at reagere, når MCS lukkes ned. Alle services skylles under MCS-nedlukning, startende med ClientRegistryService.

> 08/13-12:13:51.00900 [RMI TCP Connection(109)-10.241.180.21#904] com.avamar.asn.Node._stop
> FINE: Stopping the service container...
> 08/13-12:13:51.00902 [FlushCacheThread#1042] com.avamar.asn.service.ServiceContainerImpl$FlusherThread.run
> FINE: About to flush com.avamar.mc.cr.ClientRegistryService
> --
> 08/13-12:13:51.00993 [FlushCacheThread#1042] com.avamar.asn.service.ServiceContainerImpl$FlusherThread.run
> FINE: Done flushing com.avamar.mc.cr.ClientRegistryService in 91 ms
> ...
> ...
> FINE: About to flush com.avamar.mc.pdm.ProxyDeploymentManagerService
> 08/13-12:13:52.00031 [FlushCacheThread#1092] com.avamar.asn.service.ServiceContainerImpl$FlusherThread.run
> FINE: Done flushing com.avamar.mc.pdm.ProxyDeploymentManagerService in 0 ms

Denne logfil viser kun ClientRegistryService skyller uden at fuldføre.
 

> 08/13-00:06:29.00971 [RMI TCP Connection(3663)-10.241.180.21#68659] com.avamar.asn.Node._stop
> FINE: Stopping the service container...
> 08/13-00:06:29.00972 [FlushCacheThread#68734] com.avamar.asn.service.ServiceContainerImpl$FlusherThread.run
> FINE: About to flush com.avamar.mc.cr.ClientRegistryService 

Hovedopgaven med skylning ClientRegistryService er at opdatere alle klienter fra cache til mcdb.

> 08/13-00:06:29.00972 [FlushCacheThread#68734] com.avamar.mc.cr.ClientStore.saveAll
> FINE: Start saving clients in ClientStore...
> 08/13-00:06:29.00972 [FlushCacheThread#68734] com.avamar.mc.cr.ClientStore.saveAll
> FINE: Flushing client f6a0975c4854536da1089c6800dc1212b2257a9a due to server shutdown,

Resolution

Find PID for "java.*mcserver"

 ps -eaf | grep "java.*mcserver"

Stop MCS-processen manuelt. 

pkill -9 <PID of "java.*mcserver">


Hvis dette skete under opstart, skal du genstarte med:

dpnctl start


Det er muligt, men ikke sandsynligt, at MCS-skylningen efterlader MCS i en inkonsekvent tilstand. Sådan gendannes den forrige skylning:

dpnctl start --force_mcs_restore


For at sikre, at alt er godt, og at tjenesterne er blevet bragt op med succes, kan kontrollere status med.

dpnctl status
Identity added: /home/admin/.ssh/admin_key (/home/admin/.ssh/admin_key)
dpnctl: INFO: gsan status: up
dpnctl: INFO: MCS status: up.
dpnctl: INFO: emt status: up.
dpnctl: INFO: Backup scheduler status: up.
dpnctl: INFO: Maintenance windows scheduler status: enabled.
dpnctl: INFO: Unattended startup status: enabled.
dpnctl: INFO: avinstaller status: up.
dpnctl: INFO: ConnectEMC status: up.
dpnctl: INFO: ddrmaint-service status: up.

Affected Products

Avamar

Products

Avamar, Avamar Server, PowerProtect Data Protection Software, Integrated Data Protection Appliance Family, Integrated Data Protection Appliance Software
Article Properties
Article Number: 000079437
Article Type: Solution
Last Modified: 07 جمادى الآخرة 1447
Version:  4
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