Avamar: El flujo de trabajo de apagado de MCS deja de responder durante el vaciado de ClientRegistryService

Summary: Durante el apagado de Avamar, el proceso dejaba de responder mientras se detenía MCS.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

 El inicio de MCS falló debido al siguiente error:

Startup Failed: Closing all connections to database. Server already started on port: 7778 

Cause

La variable ClientRegistryService El lavado dejaba de responder cuando MCS se estaba apagando. Todos los servicios se vacían durante el apagado de MCS, comenzando con ClientRegistryService.

> 08/13-12:13:51.00900 [RMI TCP Connection(109)-10.241.180.21#904] com.avamar.asn.Node._stop
> FINE: Stopping the service container...
> 08/13-12:13:51.00902 [FlushCacheThread#1042] com.avamar.asn.service.ServiceContainerImpl$FlusherThread.run
> FINE: About to flush com.avamar.mc.cr.ClientRegistryService
> --
> 08/13-12:13:51.00993 [FlushCacheThread#1042] com.avamar.asn.service.ServiceContainerImpl$FlusherThread.run
> FINE: Done flushing com.avamar.mc.cr.ClientRegistryService in 91 ms
> ...
> ...
> FINE: About to flush com.avamar.mc.pdm.ProxyDeploymentManagerService
> 08/13-12:13:52.00031 [FlushCacheThread#1092] com.avamar.asn.service.ServiceContainerImpl$FlusherThread.run
> FINE: Done flushing com.avamar.mc.pdm.ProxyDeploymentManagerService in 0 ms

Este registro muestra solo ClientRegistryService se está enjuagando sin completar.
 

> 08/13-00:06:29.00971 [RMI TCP Connection(3663)-10.241.180.21#68659] com.avamar.asn.Node._stop
> FINE: Stopping the service container...
> 08/13-00:06:29.00972 [FlushCacheThread#68734] com.avamar.asn.service.ServiceContainerImpl$FlusherThread.run
> FINE: About to flush com.avamar.mc.cr.ClientRegistryService 

El trabajo principal de la descarga ClientRegistryService es actualizar todos los clientes desde la caché a mcdb.

> 08/13-00:06:29.00972 [FlushCacheThread#68734] com.avamar.mc.cr.ClientStore.saveAll
> FINE: Start saving clients in ClientStore...
> 08/13-00:06:29.00972 [FlushCacheThread#68734] com.avamar.mc.cr.ClientStore.saveAll
> FINE: Flushing client f6a0975c4854536da1089c6800dc1212b2257a9a due to server shutdown,

Resolution

Encuentre el PID de "java.*mcserver"

 ps -eaf | grep "java.*mcserver"

Detenga manualmente el proceso de MCS. 

pkill -9 <PID of "java.*mcserver">


Si esto ocurrió durante el inicio, reinicie con:

dpnctl start


Es posible, pero no probable, que el vaciado de MCS deje al MCS en un estado incoherente. Para restaurar la copia anterior:

dpnctl start --force_mcs_restore


Para asegurarse de que todo esté bien y de que los servicios se hayan activado correctamente, puede comprobar el estado con.

dpnctl status
Identity added: /home/admin/.ssh/admin_key (/home/admin/.ssh/admin_key)
dpnctl: INFO: gsan status: up
dpnctl: INFO: MCS status: up.
dpnctl: INFO: emt status: up.
dpnctl: INFO: Backup scheduler status: up.
dpnctl: INFO: Maintenance windows scheduler status: enabled.
dpnctl: INFO: Unattended startup status: enabled.
dpnctl: INFO: avinstaller status: up.
dpnctl: INFO: ConnectEMC status: up.
dpnctl: INFO: ddrmaint-service status: up.

Affected Products

Avamar

Products

Avamar, Avamar Server, PowerProtect Data Protection Software, Integrated Data Protection Appliance Family, Integrated Data Protection Appliance Software
Article Properties
Article Number: 000079437
Article Type: Solution
Last Modified: 07 جمادى الآخرة 1447
Version:  4
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