Avamar: MCS-afsluitworkflow reageert niet meer tijdens het leegmaken van ClientRegistryService

Summary: Tijdens het afsluiten van Avamar reageert het proces niet meer tijdens het stoppen van de MCS.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

 Het opstarten van MCS is mislukt vanwege de volgende fout:

Startup Failed: Closing all connections to database. Server already started on port: 7778 

Cause

De ClientRegistryService spoelen reageert niet meer wanneer MCS wordt afgesloten. Alle services worden doorgespoeld tijdens het afsluiten van MCS, te beginnen met ClientRegistryService.

> 08/13-12:13:51.00900 [RMI TCP Connection(109)-10.241.180.21#904] com.avamar.asn.Node._stop
> FINE: Stopping the service container...
> 08/13-12:13:51.00902 [FlushCacheThread#1042] com.avamar.asn.service.ServiceContainerImpl$FlusherThread.run
> FINE: About to flush com.avamar.mc.cr.ClientRegistryService
> --
> 08/13-12:13:51.00993 [FlushCacheThread#1042] com.avamar.asn.service.ServiceContainerImpl$FlusherThread.run
> FINE: Done flushing com.avamar.mc.cr.ClientRegistryService in 91 ms
> ...
> ...
> FINE: About to flush com.avamar.mc.pdm.ProxyDeploymentManagerService
> 08/13-12:13:52.00031 [FlushCacheThread#1092] com.avamar.asn.service.ServiceContainerImpl$FlusherThread.run
> FINE: Done flushing com.avamar.mc.pdm.ProxyDeploymentManagerService in 0 ms

In dit logboek worden alleen ClientRegistryService is doorspoelen zonder af te ronden.
 

> 08/13-00:06:29.00971 [RMI TCP Connection(3663)-10.241.180.21#68659] com.avamar.asn.Node._stop
> FINE: Stopping the service container...
> 08/13-00:06:29.00972 [FlushCacheThread#68734] com.avamar.asn.service.ServiceContainerImpl$FlusherThread.run
> FINE: About to flush com.avamar.mc.cr.ClientRegistryService 

De belangrijkste taak van spoelen ClientRegistryService is om alle clients bij te werken van cache naar mcdb.

> 08/13-00:06:29.00972 [FlushCacheThread#68734] com.avamar.mc.cr.ClientStore.saveAll
> FINE: Start saving clients in ClientStore...
> 08/13-00:06:29.00972 [FlushCacheThread#68734] com.avamar.mc.cr.ClientStore.saveAll
> FINE: Flushing client f6a0975c4854536da1089c6800dc1212b2257a9a due to server shutdown,

Resolution

Zoek de PID van "java.*mcserver"

 ps -eaf | grep "java.*mcserver"

Stop het MCS-proces handmatig. 

pkill -9 <PID of "java.*mcserver">


Als dit is gebeurd tijdens het opstarten, start u opnieuw met:

dpnctl start


Het is mogelijk, maar niet waarschijnlijk, dat de MCS-spoeling de MCS in een inconsistente toestand achterlaat. Om de vorige spoeling te herstellen:

dpnctl start --force_mcs_restore


Om er zeker van te zijn dat alles in orde is en de services met succes zijn gestart, kunt u de status controleren met.

dpnctl status
Identity added: /home/admin/.ssh/admin_key (/home/admin/.ssh/admin_key)
dpnctl: INFO: gsan status: up
dpnctl: INFO: MCS status: up.
dpnctl: INFO: emt status: up.
dpnctl: INFO: Backup scheduler status: up.
dpnctl: INFO: Maintenance windows scheduler status: enabled.
dpnctl: INFO: Unattended startup status: enabled.
dpnctl: INFO: avinstaller status: up.
dpnctl: INFO: ConnectEMC status: up.
dpnctl: INFO: ddrmaint-service status: up.

Affected Products

Avamar

Products

Avamar, Avamar Server, PowerProtect Data Protection Software, Integrated Data Protection Appliance Family, Integrated Data Protection Appliance Software
Article Properties
Article Number: 000079437
Article Type: Solution
Last Modified: 07 جمادى الآخرة 1447
Version:  4
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