Avamar: MCS-avslutningsarbeidsflyten slutter å svare under tømming av ClientRegistryService

Summary: Under avslutningen av Avamar stoppet prosessen å svare mens MCS ble stoppet.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

 Oppstart av MCS mislyktes på grunn av å følge feilen:

Startup Failed: Closing all connections to database. Server already started on port: 7778 

Cause

Informasjonen i ClientRegistryService Spylingen slutter å svare når MCS slås av. Alle tjenester tømmes under MCS-avslutning, og starter med ClientRegistryService.

> 08/13-12:13:51.00900 [RMI TCP Connection(109)-10.241.180.21#904] com.avamar.asn.Node._stop
> FINE: Stopping the service container...
> 08/13-12:13:51.00902 [FlushCacheThread#1042] com.avamar.asn.service.ServiceContainerImpl$FlusherThread.run
> FINE: About to flush com.avamar.mc.cr.ClientRegistryService
> --
> 08/13-12:13:51.00993 [FlushCacheThread#1042] com.avamar.asn.service.ServiceContainerImpl$FlusherThread.run
> FINE: Done flushing com.avamar.mc.cr.ClientRegistryService in 91 ms
> ...
> ...
> FINE: About to flush com.avamar.mc.pdm.ProxyDeploymentManagerService
> 08/13-12:13:52.00031 [FlushCacheThread#1092] com.avamar.asn.service.ServiceContainerImpl$FlusherThread.run
> FINE: Done flushing com.avamar.mc.pdm.ProxyDeploymentManagerService in 0 ms

Denne loggen viser bare ClientRegistryService spyler uten å fullføre.
 

> 08/13-00:06:29.00971 [RMI TCP Connection(3663)-10.241.180.21#68659] com.avamar.asn.Node._stop
> FINE: Stopping the service container...
> 08/13-00:06:29.00972 [FlushCacheThread#68734] com.avamar.asn.service.ServiceContainerImpl$FlusherThread.run
> FINE: About to flush com.avamar.mc.cr.ClientRegistryService 

Hovedjobben med spyling ClientRegistryService er å oppdatere alle klienter fra cache til mcdb.

> 08/13-00:06:29.00972 [FlushCacheThread#68734] com.avamar.mc.cr.ClientStore.saveAll
> FINE: Start saving clients in ClientStore...
> 08/13-00:06:29.00972 [FlushCacheThread#68734] com.avamar.mc.cr.ClientStore.saveAll
> FINE: Flushing client f6a0975c4854536da1089c6800dc1212b2257a9a due to server shutdown,

Resolution

Finn PID-en for "java.*mcserver"

 ps -eaf | grep "java.*mcserver"

Stopp MCS-prosessen manuelt. 

pkill -9 <PID of "java.*mcserver">


Hvis dette skjedde under oppstarten, starter du på nytt med:

dpnctl start


Det er mulig, men ikke sannsynlig, at MCS-spylingen etterlater MCS i en inkonsekvent tilstand. Slik gjenoppretter du forrige flush:

dpnctl start --force_mcs_restore


For å sikre at alt er bra og tjenester har blitt tatt opp vellykket, kan sjekke status med.

dpnctl status
Identity added: /home/admin/.ssh/admin_key (/home/admin/.ssh/admin_key)
dpnctl: INFO: gsan status: up
dpnctl: INFO: MCS status: up.
dpnctl: INFO: emt status: up.
dpnctl: INFO: Backup scheduler status: up.
dpnctl: INFO: Maintenance windows scheduler status: enabled.
dpnctl: INFO: Unattended startup status: enabled.
dpnctl: INFO: avinstaller status: up.
dpnctl: INFO: ConnectEMC status: up.
dpnctl: INFO: ddrmaint-service status: up.

Affected Products

Avamar

Products

Avamar, Avamar Server, PowerProtect Data Protection Software, Integrated Data Protection Appliance Family, Integrated Data Protection Appliance Software
Article Properties
Article Number: 000079437
Article Type: Solution
Last Modified: 07 جمادى الآخرة 1447
Version:  4
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