Avamar:MCS 關機工作流程在排清 ClientRegistryService 時停止回應

Summary: 在 Avamar 關機期間,程序在停止 MCS 時停止回應。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

 MCS 啟動失敗,因為以下錯誤:

Startup Failed: Closing all connections to database. Server already started on port: 7778 

Cause

可使用 ClientRegistryService 當 MCS 關機時,沖洗停止回應。所有服務都會在 MCS 關機期間排清,從 ClientRegistryService.

> 08/13-12:13:51.00900 [RMI TCP Connection(109)-10.241.180.21#904] com.avamar.asn.Node._stop
> FINE: Stopping the service container...
> 08/13-12:13:51.00902 [FlushCacheThread#1042] com.avamar.asn.service.ServiceContainerImpl$FlusherThread.run
> FINE: About to flush com.avamar.mc.cr.ClientRegistryService
> --
> 08/13-12:13:51.00993 [FlushCacheThread#1042] com.avamar.asn.service.ServiceContainerImpl$FlusherThread.run
> FINE: Done flushing com.avamar.mc.cr.ClientRegistryService in 91 ms
> ...
> ...
> FINE: About to flush com.avamar.mc.pdm.ProxyDeploymentManagerService
> 08/13-12:13:52.00031 [FlushCacheThread#1092] com.avamar.asn.service.ServiceContainerImpl$FlusherThread.run
> FINE: Done flushing com.avamar.mc.pdm.ProxyDeploymentManagerService in 0 ms

此記錄僅顯示 ClientRegistryService 正在沖洗而沒有完成。
 

> 08/13-00:06:29.00971 [RMI TCP Connection(3663)-10.241.180.21#68659] com.avamar.asn.Node._stop
> FINE: Stopping the service container...
> 08/13-00:06:29.00972 [FlushCacheThread#68734] com.avamar.asn.service.ServiceContainerImpl$FlusherThread.run
> FINE: About to flush com.avamar.mc.cr.ClientRegistryService 

沖洗的主要工作 ClientRegistryService 是將所有用戶端從快取更新到 mcdb

> 08/13-00:06:29.00972 [FlushCacheThread#68734] com.avamar.mc.cr.ClientStore.saveAll
> FINE: Start saving clients in ClientStore...
> 08/13-00:06:29.00972 [FlushCacheThread#68734] com.avamar.mc.cr.ClientStore.saveAll
> FINE: Flushing client f6a0975c4854536da1089c6800dc1212b2257a9a due to server shutdown,

Resolution

尋找 PID "java.*mcserver"

 ps -eaf | grep "java.*mcserver"

手動停止 MCS 進程。 

pkill -9 <PID of "java.*mcserver">


如果在啟動期間發生此情況,請重新開機:

dpnctl start


MCS 沖洗可能會使 MCS 處於不一致的狀態,但可能性不大。若要還原先前的排清:

dpnctl start --force_mcs_restore


若要確保一切正常,且服務已成功啟動,可以檢查狀態。

dpnctl status
Identity added: /home/admin/.ssh/admin_key (/home/admin/.ssh/admin_key)
dpnctl: INFO: gsan status: up
dpnctl: INFO: MCS status: up.
dpnctl: INFO: emt status: up.
dpnctl: INFO: Backup scheduler status: up.
dpnctl: INFO: Maintenance windows scheduler status: enabled.
dpnctl: INFO: Unattended startup status: enabled.
dpnctl: INFO: avinstaller status: up.
dpnctl: INFO: ConnectEMC status: up.
dpnctl: INFO: ddrmaint-service status: up.

Affected Products

Avamar

Products

Avamar, Avamar Server, PowerProtect Data Protection Software, Integrated Data Protection Appliance Family, Integrated Data Protection Appliance Software
Article Properties
Article Number: 000079437
Article Type: Solution
Last Modified: 07 جمادى الآخرة 1447
Version:  4
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