Data Protection Advisor: Dataindsamling til Avamar mislykkes med fejlen "Godkendelsesmetode 10 understøttes ikke"
Summary: Dataindsamling for Avamar mislykkes med fejlen "godkendelsesmetode 10 understøttes ikke" efter opgradering af Avamar-serveren.
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Symptoms
Efter opgradering af Avamar-serveren til 19.3 mislykkes dataindsamlingen for Avamar med følgende fejl:
Connection to database mcdb failed: authentication method 10 not supported (-1)
Cause
Fra og med Avamar 19.3 er fjerngodkendelsesmetoden til mdcd blevet opdateret.
Følgende meddelelse vises i agentloggen:
DBG1 27653.27653 20200817:184048 sodbc.pgsql.exec - cpgsqlExec(): Cannot execute statement due to handle with invalid status DBG1 27653.27653 20200817:184048 sodbc.pgsql.connect - cpgsqlConnect(): Failed to determine database version: Connection to database mcdb failed: authentication method 10 not supported DBG1 27653.27653 20200817:184048 sodbc.pgsql.connect - cpgsqlConnect(): Obtained new connection to postgres database. Server=X.X.X.X, DB=mcdb, Port=5555, User=viewuser DBG1 27653.27653 20200817:184048 sodbc.pgsql.sodbc - sodbcOpen(): Failed to connect to database server. server=X.X.X.X, dbname=mcdb, user=viewuser, port=5555. Error was: Connection to database mcdb failed: authentication method 10 not supported (-1) DBG1 27653.27653 20200817:184048 sodbc.pgsql.connect - cpgsql(): Closing connection to postgres database. Server=X.X.X.X, DB=mcdb, Port=5555, User=viewuser ERR 27653.27653 20200817:184048 agent.mod.avamar - status(): failed to connect to server
Resolution
Understøttelse af den nye godkendelsesmetode for Avamar blev introduceret i DPA 19.3.
Opgrader DPA-dataindsamlingsagenten til 19.3 for at opnå vellykket godkendelse og dataindsamling.
Article Properties
Article Number: 000173621
Article Type: Solution
Last Modified: 03 ربيع الآخر 1448
Version: 5
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