Data Protection Advisor: Datainsamling för Avamar misslyckas med felmeddelandet "autentiseringsmetod 10 stöds inte"
Summary: Datainsamlingen för Avamar misslyckas med felmeddelandet "autentiseringsmetod 10 stöds inte" efter uppgradering av Avamar-servern.
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Symptoms
Efter att Avamar-servern har uppgraderats till 19.3 misslyckas datainsamlingen för Avamar med följande fel:
Connection to database mcdb failed: authentication method 10 not supported (-1)
Cause
Från och med Avamar 19.3 har fjärrautentiseringsmetoden till mdcd uppdaterats.
Följande meddelande visas i agentloggen:
DBG1 27653.27653 20200817:184048 sodbc.pgsql.exec - cpgsqlExec(): Cannot execute statement due to handle with invalid status DBG1 27653.27653 20200817:184048 sodbc.pgsql.connect - cpgsqlConnect(): Failed to determine database version: Connection to database mcdb failed: authentication method 10 not supported DBG1 27653.27653 20200817:184048 sodbc.pgsql.connect - cpgsqlConnect(): Obtained new connection to postgres database. Server=X.X.X.X, DB=mcdb, Port=5555, User=viewuser DBG1 27653.27653 20200817:184048 sodbc.pgsql.sodbc - sodbcOpen(): Failed to connect to database server. server=X.X.X.X, dbname=mcdb, user=viewuser, port=5555. Error was: Connection to database mcdb failed: authentication method 10 not supported (-1) DBG1 27653.27653 20200817:184048 sodbc.pgsql.connect - cpgsql(): Closing connection to postgres database. Server=X.X.X.X, DB=mcdb, Port=5555, User=viewuser ERR 27653.27653 20200817:184048 agent.mod.avamar - status(): failed to connect to server
Resolution
Stöd för den nya autentiseringsmetoden för Avamar infördes i DPA 19.3.
Uppgradera DPA-datainsamlingsagenten till 19.3 för lyckad autentisering och datainsamling.
Article Properties
Article Number: 000173621
Article Type: Solution
Last Modified: 03 ربيع الآخر 1448
Version: 5
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