PowerEdge: ePSA Shows ROR-N1 NVMe Controller as BOSS-N1

Summary: Dell ePSA reports ROR-N1 NVMe controller as BOSS-N1.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Dell ePSA diagnostic tool may report ROR-N1 NVMe controller as BOSS-N1 NVMe controller in the storage configuration page.
 
ePSA storage
 
Actual storage controller

Cause

The current ePSA design has a limitation of further identifying the specific vendor device ID.

Resolution

This is expected behavior on current ePSA versions being shipped. Dell engineering team is planning to work on this for a feature enhancement in a future release.

Affected Products

XR Servers, Boot Optimized Server Storage (BOSS), PowerEdge XR4510c, PowerEdge XR4520c, PowerEdge XR8610t, PowerEdge XR8620t, RAID on RISER (ROR)
Article Properties
Article Number: 000219880
Article Type: Solution
Last Modified: 01 جمادى الأولى 1447
Version:  6
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