NetWorker: Error in `/usr/sbin/nsrnassnap_index': malloc(): smallbin double linked list corrupted: 0x00
Summary: Attempts to run a NAS Snap index result in a core message: Error in `/usr/sbin/nsrnassnap_index': malloc(): smallbin double linked list corrupted: 0x00
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Symptoms
- During the action generate index, the binary
nsrnassnap_indexcore with this message:
Error in `/usr/sbin/nsrnassnap_index': malloc(): smallbin double linked list corrupted: 0x00
- Detailed error reported:
151761 06/30/2025 01:45:15 PM 1 5 0 2575226688 26730 0 ap999bkw0001.admin.group.sia nsrnassnap_index NSR notice Action generate index NAS snapshot 'generate index' has initialized as 'generate index action job' with job id 798433 180437 06/30/2025 01:45:15 PM 1 5 0 2575226688 26730 0 <server_name> nsrnassnap_index NSR notice Trying NAS credentials from 'NSR client' '<client_name>', group '<NULL>' 5 06/30/2025 01:45:15 PM 1 1 0 0 unknown unknown LOG unrendered 06/30/25 13:45:15.899771 (pid 26730)-D0 Netapp Server Version 9.15.1P7 5 06/30/2025 01:45:15 PM 1 1 0 0 unknown unknown LOG unrendered 06/30/25 13:45:15.939215 (pid 26730)-D0 Netapp Server Version 9.15.1P7 42617 06/30/2025 01:45:17 PM 2 0 0 2575226688 26730 0 <server_name> nsrnassnap_index NSR warning NDMP Service Log: Session identifier: 34980 42617 06/30/2025 01:45:19 PM 2 0 0 2575226688 26730 0 <server_name> nsrnassnap_index NSR warning NDMP Service Log: Session identifier: 34987 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered *** Error in `/usr/sbin/nsrnassnap_index': malloc(): smallbin double linked list corrupted: 0x0000000001cc27d0 *** 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered ======= Backtrace: ========= 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered /lib64/libc.so.6(+0x7731f)[0x7f4e99c4031f] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered /lib64/libc.so.6(+0x7c796)[0x7f4e99c45796] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered /lib64/libc.so.6(+0x7ed95)[0x7f4e99c47d95] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered /lib64/libc.so.6(__libc_malloc+0x50)[0x7f4e99c49620] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered /usr/sbin/nsrnassnap_index[0x810d23] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered /usr/sbin/nsrnassnap_index[0x811505] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered /usr/sbin/nsrnassnap_index[0x7e78be] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered /usr/sbin/nsrnassnap_index[0x7ea386] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered /usr/sbin/nsrnassnap_index[0x7e826b] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered /usr/sbin/nsrnassnap_index[0x4958b9] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered /usr/sbin/nsrnassnap_index[0x49bd66] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered /usr/sbin/nsrnassnap_index[0x49ba65] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered /usr/sbin/nsrnassnap_index[0x4927b8] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered /usr/sbin/nsrnassnap_index[0x4978df] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered /usr/sbin/nsrnassnap_index[0x491e3d] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered /usr/sbin/nsrnassnap_index[0x41744d] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered /usr/sbin/nsrnassnap_index[0x410ef7] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered /usr/sbin/nsrnassnap_index[0x4113d3] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered /usr/sbin/nsrnassnap_index[0x412c7d] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered /usr/sbin/nsrnassnap_index[0x4109e3] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered /usr/sbin/nsrnassnap_index[0x413136] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered /usr/sbin/nsrnassnap_index[0x4105af] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered /lib64/libc.so.6(__libc_start_main+0xf5)[0x7f4e99becac5] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered /usr/sbin/nsrnassnap_index[0x410193] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered ======= Memory map: ======== 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 00400000-00ac9000 r-xp 00000000 08:02 474069 /usr/sbin/nsrnassnap_index 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 00cc9000-00cd4000 r--p 006c9000 08:02 474069 /usr/sbin/nsrnassnap_index 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 00cd4000-00d06000 rw-p 006d4000 08:02 474069 /usr/sbin/nsrnassnap_index 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 00d06000-00e77000 rw-p 00000000 00:00 0 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 01b5b000-01d25000 rw-p 00000000 00:00 0 [heap] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e90000000-7f4e90021000 rw-p 00000000 00:00 0 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e90021000-7f4e94000000 ---p 00000000 00:00 0 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e97c3f000-7f4e97db7000 rw-p 00000000 00:00 0 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e97db7000-7f4e97dec000 r--s 00000000 00:17 17336 /run/nscd/group 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e97dec000-7f4e97e21000 r--s 00000000 00:17 17335 /run/nscd/passwd 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e97e21000-7f4e97e56000 r--s 00000000 00:17 17338 /run/nscd/services 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e97e56000-7f4e97e8b000 r--s 00000000 00:17 17337 /run/nscd/dbfXK6Oe (deleted) 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e97e8b000-7f4e984a1000 r--p 00000000 08:02 271946 /opt/nsr/fr/networkr.cat 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e984a1000-7f4e98c90000 r--p 00000000 08:02 271967 /opt/nsr/ja/networkr.cat 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e98c90000-7f4e991d7000 r--p 00000000 08:02 271968 /opt/nsr/ko/networkr.cat 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e991d7000-7f4e99630000 r--p 00000000 08:02 271969 /opt/nsr/zh/networkr.cat 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99630000-7f4e997a8000 rw-p 00000000 00:00 0 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e997a8000-7f4e997ec000 r--p 00000000 08:02 542435 /usr/lib/locale/en_US.utf8/LC_CTYPE 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e997ec000-7f4e997f2000 rw-p 00000000 00:00 0 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e997f2000-7f4e999bb000 r-xp 00000000 08:02 673984 /usr/lib/nsr/lib64/libnassnap_netapp.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e999bb000-7f4e99bbb000 ---p 001c9000 08:02 673984 /usr/lib/nsr/lib64/libnassnap_netapp.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99bbb000-7f4e99bc4000 r--p 001c9000 08:02 673984 /usr/lib/nsr/lib64/libnassnap_netapp.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99bc4000-7f4e99bc7000 rw-p 001d2000 08:02 673984 /usr/lib/nsr/lib64/libnassnap_netapp.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99bc7000-7f4e99bc9000 rw-p 00000000 00:00 0 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99bc9000-7f4e99d64000 r-xp 00000000 08:02 886530 /lib64/libc-2.22.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99d64000-7f4e99d68000 r--p 0019b000 08:02 886530 /lib64/libc-2.22.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99d68000-7f4e99d6a000 rw-p 0019f000 08:02 886530 /lib64/libc-2.22.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99d6a000-7f4e99d6e000 rw-p 00000000 00:00 0 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99d6e000-7f4e99e69000 r-xp 00000000 08:02 886569 /lib64/libm-2.22.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99e69000-7f4e99e6a000 r--p 000fb000 08:02 886569 /lib64/libm-2.22.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99e6a000-7f4e99e6b000 rw-p 000fc000 08:02 886569 /lib64/libm-2.22.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99e6b000-7f4e99e6c000 rw-p 00000000 00:00 0 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99e6c000-7f4e99e84000 r-xp 00000000 08:02 886611 /lib64/libpthread-2.22.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99e84000-7f4e99e85000 r--p 00017000 08:02 886611 /lib64/libpthread-2.22.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99e85000-7f4e99e86000 rw-p 00018000 08:02 886611 /lib64/libpthread-2.22.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99e86000-7f4e99e8a000 rw-p 00000000 00:00 0 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99e8a000-7f4e99e91000 r-xp 00000000 08:02 886627 /lib64/librt-2.22.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99e91000-7f4e99e92000 r--p 00006000 08:02 886627 /lib64/librt-2.22.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99e92000-7f4e99e93000 rw-p 00007000 08:02 886627 /lib64/librt-2.22.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99e93000-7f4e99e95000 r-xp 00000000 08:02 886543 /lib64/libdl-2.22.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99e95000-7f4e99e96000 r--p 00002000 08:02 886543 /lib64/libdl-2.22.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99e96000-7f4e99e97000 rw-p 00003000 08:02 886543 /lib64/libdl-2.22.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99e97000-7f4e99e98000 rw-p 00000000 00:00 0 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99e98000-7f4e99eae000 r-xp 00000000 08:02 886516 /lib64/libz.so.1.2.11 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99eae000-7f4e99eaf000 r--p 00016000 08:02 886516 /lib64/libz.so.1.2.11 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99eaf000-7f4e99eb0000 rw-p 00017000 08:02 886516 /lib64/libz.so.1.2.11 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e99eb0000-7f4e9a1ef000 r-xp 00000000 08:02 674053 /usr/lib/nsr/lib64/libcrypto.so.1.1 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9a1ef000-7f4e9a3ee000 ---p 0033f000 08:02 674053 /usr/lib/nsr/lib64/libcrypto.so.1.1 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9a3ee000-7f4e9a41d000 r--p 0033e000 08:02 674053 /usr/lib/nsr/lib64/libcrypto.so.1.1 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9a41d000-7f4e9a426000 rw-p 0036d000 08:02 674053 /usr/lib/nsr/lib64/libcrypto.so.1.1 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9a426000-7f4e9a42b000 rw-p 00000000 00:00 0 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9a42b000-7f4e9a4b3000 r-xp 00000000 08:02 674055 /usr/lib/nsr/lib64/libssl.so.1.1 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9a4b3000-7f4e9a6b3000 ---p 00088000 08:02 674055 /usr/lib/nsr/lib64/libssl.so.1.1 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9a6b3000-7f4e9a6bb000 r--p 00088000 08:02 674055 /usr/lib/nsr/lib64/libssl.so.1.1 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9a6bb000-7f4e9a6c0000 rw-p 00090000 08:02 674055 /usr/lib/nsr/lib64/libssl.so.1.1 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9a6c0000-7f4e9a6c1000 rw-p 00000000 00:00 0 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9a6c1000-7f4e9a6e3000 r-xp 00000000 08:02 886494 /lib64/libgcc_s.so.1 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9a6e3000-7f4e9a6e4000 r--p 00021000 08:02 886494 /lib64/libgcc_s.so.1 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9a6e4000-7f4e9a6e5000 rw-p 00022000 08:02 886494 /lib64/libgcc_s.so.1 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9a6e5000-7f4e9a912000 r-xp 00000000 08:02 470835 /usr/lib64/libstdc++.so.6.0.32 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9a912000-7f4e9a91d000 r--p 0022d000 08:02 470835 /usr/lib64/libstdc++.so.6.0.32 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9a91d000-7f4e9a920000 rw-p 00238000 08:02 470835 /usr/lib64/libstdc++.so.6.0.32 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9a920000-7f4e9a924000 rw-p 00000000 00:00 0 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9a927000-7f4e9a928000 rw-p 00000000 00:00 0 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9a928000-7f4e9a92a000 r-xp 00000000 08:02 494899 /usr/lib64/gconv/ISO8859-1.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9a92a000-7f4e9a92b000 r--p 00001000 08:02 494899 /usr/lib64/gconv/ISO8859-1.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9a92b000-7f4e9a92c000 rw-p 00002000 08:02 494899 /usr/lib64/gconv/ISO8859-1.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9a92c000-7f4e9a933000 r--s 00000000 08:02 494962 /usr/lib64/gconv/gconv-modules.cache 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9a933000-7f4e9ac29000 r-xp 00000000 08:02 673985 /usr/lib/nsr/lib64/libnassnap.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9ac29000-7f4e9ae29000 ---p 002f6000 08:02 673985 /usr/lib/nsr/lib64/libnassnap.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9ae29000-7f4e9ae34000 r--p 002f6000 08:02 673985 /usr/lib/nsr/lib64/libnassnap.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9ae34000-7f4e9ae37000 rw-p 00301000 08:02 673985 /usr/lib/nsr/lib64/libnassnap.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9ae37000-7f4e9af82000 rw-p 00000000 00:00 0 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9af82000-7f4e9afa3000 r-xp 00000000 08:02 886511 /lib64/ld-2.22.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9afa3000-7f4e9afa4000 r--p 00021000 08:02 886511 /lib64/ld-2.22.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9afa4000-7f4e9afa5000 rw-p 00022000 08:02 886511 /lib64/ld-2.22.so 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7f4e9afa5000-7f4e9afa6000 rw-p 00000000 00:00 0 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7ffe4bd15000-7ffe4bd3e000 rw-p 00000000 00:00 0 [stack] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7ffe4bdee000-7ffe4bdf1000 r--p 00000000 00:00 0 [vvar] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered 7ffe4bdf1000-7ffe4bdf3000 r-xp 00000000 00:00 0 [vdso] 5 06/30/2025 01:45:19 PM 1 1 0 0 unknown unknown LOG unrendered ffffffffff600000-ffffffffff601000 r-xp 00000000 00:00 0 [vsyscall]
- dbg core information:
Program terminated with signal SIGSEGV, Segmentation fault. #0 0x000000000041713f in ndmpbr_enumFileSystemElement (root=0x1827570, mask=7, pElements=0x7ffe36737010, pcount=0x7ffe36737008, ndp=0x183adb0) at /disks/nwbase/nas/nw/19.11/nsr/libnassnap/apps/nsrnassnap_index/ndmp_browse.c:203 203 /disks/nwbase/nas/nw/19.11/nsr/libnassnap/apps/nsrnassnap_index/ndmp_browse.c: No such file or directory. (gdb) info threads Id Target Id Frame * 1 Thread 0x7f824703a740 (LWP 29935) 0x000000000041713f in ndmpbr_enumFileSystemElement (root=0x1827570, mask=7, pElements=0x7ffe36737010, pcount=0x7ffe36737008, ndp=0x183adb0) at /disks/nwbase/nas/nw/19.11/nsr/libnassnap/apps/nsrnassnap_index/ndmp_browse.c:203 (gdb) where #0 0x000000000041713f in ndmpbr_enumFileSystemElement (root=0x1827570, mask=7, pElements=0x7ffe36737010, pcount=0x7ffe36737008, ndp=0x183adb0) at /disks/nwbase/nas/nw/19.11/nsr/libnassnap/apps/nsrnassnap_index/ndmp_browse.c:203 #1 0x0000000000417476 in ndmpbr_enumFileSystemElements (device=0x17630b0 "netapp-sia-dal-ndmp.prodinfo.gca", username=0x176a240 "networker", password=0x1828880 "ICE0hkID8IIMgYup", root=0x1827570, mask=7, pElements=0x7ffe36737010, pcount=0x7ffe36737008) at /disks/nwbase/nas/nw/19.11/nsr/libnassnap/apps/nsrnassnap_index/ndmp_browse.c:301 #2 0x0000000000410ef7 in TraverseFileSystems (indexFlags=0xd05040 <IndexFlags>, pElement=0x1827570, traverseType=1) at /disks/nwbase/nas/nw/19.11/nsr/libnassnap/apps/nsrnassnap_index/nsrnassnap_index.c:512 #3 0x00000000004113d3 in TraverseFileSystems (indexFlags=0xd05040 <IndexFlags>, pElement=0x7ffe367371c0, traverseType=1) at /disks/nwbase/nas/nw/19.11/nsr/libnassnap/apps/nsrnassnap_index/nsrnassnap_index.c:608 #4 0x0000000000412c7d in index_without_mount (indexFlags=0xd05040 <IndexFlags>) at /disks/nwbase/nas/nw/19.11/nsr/libnassnap/apps/nsrnassnap_index/nsrnassnap_index.c:1386 #5 0x00000000004109e3 in index_snapshot (indexFlags=0xd05040 <IndexFlags>, client=0x1762e40) at /disks/nwbase/nas/nw/19.11/nsr/libnassnap/apps/nsrnassnap_index/nsrnassnap_index.c:407 #6 0x0000000000413136 in process_index_action (wi_mgr=0xd05300 <Nasindex_actx>, indexFlags=0xd05040 <IndexFlags>) at /disks/nwbase/nas/nw/19.11/nsr/libnassnap/apps/nsrnassnap_index/nsrnassnap_index.c:1565 #7 0x00000000004105af in main (argc=3, argv=0x7ffe36737568) at /disks/nwbase/nas/nw/19.11/nsr/libnassnap/apps/nsrnassnap_index/nsrnassnap_index.c:288 (gdb)
Cause
NetApp support investigation reported that the NAS configuration was not allowed.
Some cluster IPs were configured instead of physical IPs.
Resolution
Contact NetApp Support to investigate and correct the configuration resolution.
Products
NetWorkerArticle Properties
Article Number: 000398585
Article Type: Solution
Last Modified: 28 جمادى الآخرة 1447
Version: 2
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