PowerStore: Veeam compatibility with PowerStoreOS 4.3.0.x

Summary: After upgrading to PowerStoreOS 4.3.0.x, Veeam no longer works as expected.

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Symptoms

After a PowerStoreOS upgrade to version 4.3.0.0, Veeam stops working as expected.

 

Example errors observed from the Veeam user interface:

  • Error calling VolumeGet: {"messages":[{"severity":"Error","code":"0xE04040020002","message_l10n":"Unknown property volume.host requested.","arguments":["volume.host"]}]} 
  • Error calling HostGet: {"messages":[{"severity":"Error","code":"0xE04040020002","message_l10n":"Unknown property host.host requested.","arguments":["volume.host"]}]} 

Cause

PowerStoreOS 4.3.0.0 is not supported, validated, or compatible with Veeam.

 

The Dell PowerStore Plug-In for Veeam Backup & Replication version makes no difference. Note that at the time of the release of PowerStoreOS 4.3.0.0, the official page for the plug-in showed the requirements as PowerStoreOS 3.0 - 4.2 (higher versions not supported).

Resolution

Before running a PowerStoreOS upgrade, carefully check support and compatibility with all aspects of the environment to ensure the new PowerStoreOS is fully compatible and validated to work with those tools, products, services, and so on.

 

A future version of PowerStoreOS will include full support for Veeam.

Affected Products

PowerStore, PowerStore 1000T, PowerStore 1200T, PowerStore 3000T, PowerStore 3200Q, PowerStore 3200T, PowerStore 5000T, PowerStore 500T, PowerStore 5200Q, PowerStore 5200T, PowerStore 7000T, PowerStore 9000T, PowerStore 9200T
Article Properties
Article Number: 000412333
Article Type: Solution
Last Modified: 17 رجب 1447
Version:  1
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