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Artikelnummer: 000126395
SupportAssist OS Recovery Tools Fail to Install Using SupportAssist
Zusammenfassung: Learn more information about how to successfully install SupportAssist OS Recovery Tools after they have failed to install on your computer.
Artikelinhalt
Symptome
SupportAssist OS Recovery Tools fail to install.
Ursache
Not applicable
Lösung
SupportAssist OS Recovery Tool
While using SupportAssist, the SupportAssist OS Recovery Tools may fail to install on your computer.
Note: This issue has been resolved in SupportAssist version 3.8 and newer. Download the latest version of SupportAssist.
The following steps can be used as a resolution to this issue.
- Download the latest version of SupportAssist.
- Reboot your computer.
- Open the "Dell SupportAssist for Home PCs" application.
- Click Start now (Figure 1 [English only]) on the SupportAssist User Interface (UI).
Figure 1: Start now prompt - SupportAssist runs through six scans to optimize your computer. Once these scans finish running, click Update (Figure 2) under the "Get drivers & downloads" tile.
Figure 2: Update button under Get drivers & downloads - Choose SupportAssist OS Recovery Tools from the recommended list, and then click the Install button.
- It now installs successfully.
If you have further questions about this article, contact Dell Technical Support.
Weitere Informationen
Access the Dell SupportAssist OS Recovery Documentation for more information.
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- Using BIOSConnect to Recover SupportAssist OS Recovery Partition
- Restore your Computer Using SupportAssist OS Recovery
- How to Identify the Dell SupportAssist OS Recovery Version
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- SupportAssist for PCs and Tablets Clean Uninstall and Reinstall
Artikeleigenschaften
Betroffenes Produkt
SupportAssist for Home PCs, SupportAssist OS Recovery
Letztes Veröffentlichungsdatum
21 Feb. 2024
Version
10
Artikeltyp
Solution