VxRail: Power Supply Unit or Disk Cannot be Contacted on Physical View of VxRail Manager Plug-in
Summary: Power Supply Unit (PSU) or Disk cannot be contacted on physical view of the VxRail Manager plug-in, but it is present and working everywhere else.
Symptoms
PSU or Disk cannot be contacted on physical view of the VxRail Manager plug-in, but it is present and working everywhere else.
This issue may occur during PSU or disk replacement or expansion if actions are not initiated from the VxRail manager plug-in UI, such as direct procedures from vCenter or by powering off the host and replacing parts.
Cause
When the PSU or disk serial or slot number does not match the baseline file on the host, the physical view shows the PSU or disk as "cannot be contacted."
Resolution
If you need further assistance troubleshooting the issues above, contact Dell Technical Support or your Authorized Service Representative, and quote this knowledge base article.
Go to our support site for additional information at Dell Technical Support.