L'installazione di PowerProtect File System Agent su AIX non riesce

Summary: L'installazione di PowerProtect File System Agent su AIX non riesce senza dettagli sull'errore.

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Symptoms

The PowerProtect File System Agent install.sh script debug execution shows:

xyzbdb1:/SCC-TMP/PowerP/fsagent> ./install.sh --debug
2022/08/26 11:46:01 Checking if required XL C++ runtime environment version filesets exist to proceed with Installation
2022/08/26 11:46:01 Found supported XL C++ runtime environment version 16.1.0.8, proceeding with installation
2022/08/26 11:46:01 Checking OS Compatibility for AIX
2022/08/26 11:46:05 Found supported version of AIX operating system, continuing with installation.
2022/08/26 11:46:05 AIX
2022/08/26 11:46:05
2022/08/26 11:46:05 The powerprotect-agentsvc was not installed.
2022/08/26 11:46:06
2022/08/26 11:46:06 The ppdm_fsagent was not installed.
2022/08/26 11:46:06 The ppdm_fsagent installation failed.
2022/08/26 11:46:06 FSAgent installation failed

The truss debugging utility command execution to evaluate the trace of the PowerProtect File System Agent install.sh script.

truss -a -f -e -o truss.out bash ./install.sh --debug

install.sh esempio di output del comando
L'output della trave reticolare è troncato e l'ultima riga mostra un riferimento allo spazio su disco.

42467800:       15860051: kread(8, " 0 5 0 3 - 0 2 5   % 1 $".., 4096) =4096
42467800:       15860051: kwrite(2, " 0 5 0 3 - 0 2 5  ", 9)    =9
42467800:       15860051: kwrite(2, " i n s t a l l p", 8)      =8
42467800:       15860051: kwrite(2, " :     T h e r e   i s  ".., 54) =54
42467800:       15860051: kwrite(2, " / o p t", 4)              =4
42467800:       15860051: kwrite(2, "   (", 2)                  =2
42467800:       15860051: kwrite(2, " 2 1 0 1 6 0", 6)          =6
42467800:       15860051: kwrite(2, "   m o r e   5 1 2 - b y".., 136) = 136 <<--- TRUCATED LINE indicating 512 bytes are needed

Cause

La partizione di destinazione /opt non dispone di spazio sufficiente per l'installazione di File System Agent. La Guida utente del file system di PowerProtect Data Manager documenta lo spazio su disco minimo richiesto per l'installazione di File System Agent.

Resolution

Aumentare la dimensione della partizione /opt sul sistema operativo AIX per consentire all'installazione di copiare i file del File System Agent pertinenti.

Additional Information

Verificare che XL C++ 6.1 e versioni successive siano installati sul sistema operativo AIX.

lslpp -l | grep -i xlc

Esempio di output del comando LSLPP

Article Properties
Article Number: 000203371
Article Type: Solution
Last Modified: 23 Dec 2025
Version:  6
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