PowerProtect Data Manager: La replica non è riuscita con l'errore "Err: 5009 file-copy operation failed (NFS: Errore "I/O")"

Summary: PowerProtect Data Manager: La replica non è riuscita con l'errore "Err: 5009 file-copy operation failed (NFS: Errore "I/O")"

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Symptoms

Registri PPDM: 
Err: 5009 file-copy operation failed (nfs: "I/O" error)

Registri DD: 
Failed to do a filecopy, err = [5029: rpc operation/function failure, ddr/repl/lrepl_client.c, filecopy_handle_scaleout, 14606]
La porta 2051 è aperta tra i DD. Il processo di replica da PPDM raggiunge il 99%, ma vengono trasferiti dati a 0 byte fino a quando non si verifica un errore dopo 20 rities. 

Cause

MTU switch: 1.500
DD NIC MTU: 9000

Resolution

Assicurarsi che MTU sullo switch sia uguale a DD

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000225799
Article Type: Solution
Last Modified: 11 Dec 2025
Version:  2
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