Dell Unity:同步复制状态 同步通信丢失 (0x840e)
Summary: 同步复制创建成功,但立即失去同步。问题可能出现在 SPA 或 SPB 上,也可能同时出现在两个 SP 上。(用户可纠正)
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Symptoms
FC 分区更改是为了解决从 SRC SP 到 DR SP 的交叉 FC 连接。
- 同步复制会话已成功创建,但会立即失去同步。
- 该问题可能会出现在 SPA 或 SPB 上,也可能同时出现在两个 SP 上。
- 当仅在一个 SP 上看到问题时,会话可以移至另一个 SP,并且它工作正常。
Cause
- 查看 FC 连接后,发现连接交叉,并重新修改 FC 连接和分区,以允许正确的 SPA <=> SPA、SPB <=> SPB 连接。
- 即使在修复 FC 连接后,如果不在 SRC 和 DR 上重新启动 SP,同步复制会话仍报告同步通信丢失。但互连显示正常。
Resolution
对于已完成 FC 连接和分区的同步复制,请确保在 SRC 和 DR 上重新启动两个 SP。
供您参考,建议的更改如下所示 - 以下内容将在将来的“配置复制”文档中更新:
分区配置
确保完成以下作:
- 将端口配置为 F 端口以避免任何潜在问题,并从允许的端口类型列表中删除其他类型的端口。
- 进行同步复制连接,请将源系统的 SPA 端口连接到目标系统的 SPA 端口。同样,源系统的 SPB 端口与目标系统的 SPB 端口相同
例如:
- OB_H1450 SPA 端口 4 <--> OB_H1443 SPA 端口 4
- OB_H1450 SPB 端口 4 <—> OB_H1443 SPB 端口 4
注意:
如果从不正确的交叉配置更正了光纤通道配置。
例如,Fibre Channel 配置的交叉配置不正确:
如果从不正确的交叉配置更正了光纤通道配置。
例如,Fibre Channel 配置的交叉配置不正确:
- OB_H1450 SPA 端口 4 <--> OB_H1443 SPB 端口 4
- OB_H1450 SPB 端口 4 <—> OB_H1443 SPA 端口 4
现在,配置已更正:
- OB_H1450 SPA 端口 4 <--> OB_H1443 SPA 端口 4
- OB_H1450 SPB 端口 4 <—> OB_H1443 SPB 端口 4
确保重新启动源系统和目标系统的 SP。
同一侧(源或目标)的 SPA 和 SPB 端口必须具有相同的端口配置。但是,源系统上的端口配置可能与目标系统上的端口配置不同。例如,SPA 端口 4 <--> SPA I/O 模块 0 端口 0 和 SPB 端口 4 <--> SPB I/O 模块 0 端口 0 均受支持。
Additional Information
示例:以下问题仅在 SPB 上的 NAS 服务器同步复制上出现,其中 FC 连接拓扑为 SRC FC 交换机 <> 核心 FC 交换机 <> DR FC 交换机。
SRC: APMxxx1 DR: APMxxx0 2: ID = RS_5 Name = unitySync Address = x.b.8.115 Alternate Management Address = x.b.8.115 Model = Unity 400 Serial number = APMxxx0 Connection type = sync Source interfaces = x.a.0.80, x.a.0.81 Local interfaces = x.a.0.80, x.a.0.81 Remote interfaces = x.b.8.130, x.b.8.131 Operational status = OK (0x2) Health state = OK (5) Health details = "Communication with the replication host is established. No action is required." Synchronous FC ports = spa_fc4, spb_fc4 | nasServer | x.x.x.2 x.x.x.2 | Not Configured | B | bond10 bond10 | 0x180000001B | 27 | 25 | TRUE | NFS | Name = rep_sess_nas_25_nas_34_APMxxx1_APMxxx0 Session type = nas server Synchronization type = sync RPO = N/A Resource type = NAS Server Sync State = out of sync Health state = Minor failure (15) Health details = "The connection with this remote replication host has been lost. On the Replication Connections page, click the Verify and Update Connection button. Operational status = Lost Sync Communication (0x840e) Source status = OK Destination status = OK Network status = Lost Sync communication Destination type = remote Destination system = RS_5 Local role = Source Source resource = nas_25 Source SP-A interface = x.a.0.80 Source SP-B interface = x.a.0.81 Destination resource = nas_34 Destination SP-A interface = x.b.8.130 Destination SP-B interface = x.b.8.131 Time of last sync = N/A Sync status = Sync transfer rate = N/A Sync transfer size remaining = N/A Previous transfer rate = N/A Average transfer rate = N/A Element pairs = N/A Hourly Snapshot Retention = Daily Snapshot Retention = Hourly snapshot keep for = Hourly snapshot allow auto-delete = Daily snapshot keep for = Daily snapshot allow auto-delete =
EMCSystemLogFile.log:
"2019-02-06T05:43:40.593Z" "Unity_spb" "Kittyhawk_safe" "17322" "unix/spb/root" "INFO" "1:1050207" :: "The minimum requirements for an active mirror have been met. Placing mirror 50060160c7e05f0d:3a000000000000xx in the active state automatically." :: Category=System Component=rmd
"2019-02-06T05:43:40.605Z" "Unity_spb" "Kittyhawk_safe" "17322" "unix/spb/root" "INFO" "1:1050210" :: "Full synchronization has started on image 50060160c7e068xx of the synchronous mirror with ID 50060160c7e05f0d:3a000000000000xx." :: Category=System Component=rmd
"2019-02-06T05:43:40.622Z" "Unity_spb" "Kittyhawk_safe" "17322" "unix/spb/root" "INFO" "1:1050401" :: "K10 50060160c7e068xx became unreachable." :: Category=System Component=rmd
"2019-02-06T05:43:40.633Z" "Unity_spb" "Kittyhawk_safe" "17322" "unix/spb/root" "INFO" "1:1050208" :: "The minimum requirements for an active mirror have not been met. Placing mirror 50060160c7e05f0d:3a00000000000xxx in the attention state automatically." :: Category=System Component=rmd
"2019-02-06T05:43:40.642Z" "Unity_spb" "Kittyhawk_safe" "17322" "unix/spb/root" "INFO" "1:105020c" :: "Image 50060160c7e068xx of the synchronous mirror with ID 50060160c7e05f0d:3a000000000000xx has been system fractured." :: Category=System Component=rmd
"2019-02-06T05:43:42.361Z" "Unity_spb" "Neo_CEM" "28673" "N/A" "ERROR" "14:6077e" :: "Replication session rep_sess_nas_36_nas_40_APMxxx1_APMxxx0 lost sync communication with its remote session" :: Category=User Component=Health
c4_safe_ktrace.log:
2019/02/06-05:43:23.361373 15K 7F239F8DC7xx std:RMD: Failed CMI transmission. CMI Ack Received Status = 0x7e11f061, mirror 103079215142_APMxxx1_0000_103079215144_APM00
2019/02/06-05:43:23.361375 ~~~~ 7F239F8DC7xx std:RMD: mAbortSync() called 103079215142_APMxxx1_0000_103079215144_APMxxx0_0000[6852]
2019/02/06-05:43:23.361377 ~~~~ 7F239F8DC7xx std:RMD: AbortSync Overlap 0 mirror 103079215142_APMxxx1_0000_103079215144_APMxxx0_0000
2019/02/06-05:43:23.361377 ~~~~ 7F239F8DC7xx std:RMD: mAbortSyncOperation() 103079215142_APMxxx1_0000_103079215144_APMxxx0_0000 [6852] 0/0
2019/02/06-05:43:23.361427 44 7F238C79E7xx std:RMD: Sys. Fracturing an image in syncQueue !!
2019/02/06-05:43:23.361428 ~~~~ 7F239F8DC7xx std:RMD: Released Sync Resource 0x7f199d3194xx for SyncIo 0x7f1a95c79d70 in mirror 103079215142_APMxxx1_0000_103079215144_AP
2019/02/06-05:43:23.361429 ~~~~ 7F238C79E7xx std:RMD: configPerformFracture called from line [2674] for mirror 103079215142_APMxxx1_0000_103079215xxx_APMxxx0_0000
2019/02/06-05:43:23.361781 346 7F2395E7Bxx std:PSMSYS:PSMSYS:psmDataAreaCloseCommit(001:014) DEFERRED for DW...
2019/02/06-05:43:23.361870 83 7F2395E7B7xx std:PSMSYS:PSMSYS:psmDataAreaCloseCommit(001:014) DEFERRED for WIP...
2019/02/06-05:43:23.361871 ~~~~ 7F2395E7B7xx std:PSMSYS:PSMSYS:psmDataAreaClose(1:14): PENDED...
2019/02/06-05:43:23.365851 3974 7F238C79E7xx std:RMD: Mirror 103079215142_APMxxx1_0000_103079215144_APMxxx0_0000 - Fracturing an already fractured slave
2019/02/06-05:43:23.365902 46 7F238C79E7xx std:RMD:mirrorFractureSlave: Aborting any pending Syncs for mirror(103079215142_APMxxx1_0000_103079215144_APMxxx0_000
2019/02/06-05:43:23.365903 ~~~~ 7F238C79E7xx std:RMD: mAbortSync() called 103079215142_APMxxx1_0000_103079215144_APMxxx0_0000[5872]
2019/02/06-05:43:23.365905 ~~~~ 7F238C79E7xx std:RMD: Aborted Pending Sync IO in CMI for mirror 103079215142_APMxxx1_0000_103079215144_APMxxx0_0000
2019/02/06-05:43:23.365906 ~~~~ 7F238C79E7xx std:RMD: Mirror 103079215142_APMxxx1_0000_103079215144_APMxxx0_0000 Image #1 has been fractured; 786432 bits in FL
Affected Products
Dell EMC Unity FamilyProducts
Dell EMC Unity FamilyArticle Properties
Article Number: 000056957
Article Type: Solution
Last Modified: 17 Dec 2025
Version: 4
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