Windows Server：在配備 Broadcom 1GbE 網路裝置的 PowerEdge 伺服器上安裝 Broadcom 1G OOB 驅動程式會導致停止錯誤
Summary: 本文提供安裝 Intel 晶片組驅動程式或 Broadcom 1 GbE 開箱即用驅動程式時，可能會發生的停止錯誤或藍色畫面相關資訊。
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This article is not tied to any specific product.
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Symptoms
在配備 Intel C62x 或 C240 系列晶片組驅動程式或 Broadcom 1 GbE 開箱即用驅動程式的 Dell EMC PowerEdge 目前機型伺服器上，Windows Server 2019 晶片組驅動程式會導致 Windows Server 2019 在配置 Broadcom 1 GbE LOM 的 PowerEdge 伺服器上產生停止錯誤或藍色畫面。透過以下兩種方法，在安裝晶片組驅動程式或 Broadcom 1 GbE 開箱即用驅動程式期間，就會發生此問題：
- 在執行 Windows Server 2019 作業系統的 Dell EMC PowerEdge 伺服器上手動操作
注意：PowerEdge 伺服器會在停止錯誤後開機回到作業系統，但未成功安裝 Intel 晶片組驅動程式。
- 在使用 Dell EMC Lifecycle Controller 部署精靈安裝 Windows Server 2019 期間
Cause
若伺服器上有 Broadcom 1 Gb 配接卡，則必須先安裝 Broadcom 的全新驅動程式，再安裝 Intel 晶片組驅動程式。
Resolution
使用下列其中一個選項，以在受影響的伺服器上成功安裝晶片組驅動程式。
選項 1：
安裝 Intel C62x 晶片組驅動程式之前，請先下載並安裝 Broadcom 的現有驅動程式。
選項 2：
在作業系統中停用 Broadcom 1 GbE 連接埠，或在 BIOS 中停用內建網路卡 1。在 Dell EMC PowerEdge 伺服器上安裝 Windows Server 2019 後，必須執行此選項，再安裝晶片組驅動程式。
- 若要停用內建網路卡 1，請前往 系統 BIOS 設定>整合式裝置>內建網路卡 1。
- 選取 停用 （OS）
-
按一下 Dell Update 套件安裝程式，以開機進入 Windows Server 2019，安裝晶片組和 Broadcom 1 Gig 的開箱即用驅動程式。
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成功安裝晶片組驅動程式後，請按一下 重新啟動電腦 以將 Windows 重新開機。
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檢查裝置管理員，並確認任何裝置上都沒有黃色驚嘆號。
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確認後，請前往 系統 BIOS 設定>整合式裝置>整合式網路卡 1 ，然後選取 啟用選項。
Affected Products
Microsoft Windows Server 2019Products
PowerEdge FC640, PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge MX740C, PowerEdge MX750c, PowerEdge MX760c, PowerEdge MX840C, PowerEdge R240, PowerEdge R250, PowerEdge R260, PowerEdge R340, PowerEdge R350, PowerEdge R360, PowerEdge R440
, PowerEdge R450, PowerEdge R540, PowerEdge R550, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R840, PowerEdge R860, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T140, PowerEdge T150, PowerEdge T160, PowerEdge T340, PowerEdge T350, PowerEdge T360, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T640
...
Article Properties
Article Number: 000133043
Article Type: Solution
Last Modified: 11 Dec 2024
Version: 6
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