Windows Server：在具有 Broadcom 1GbE 网络设备的 PowerEdge 服务器上安装 Broadcom 1G OOB 驱动程序会导致停止错误

Summary: 本文提供有关安装英特尔芯片组驱动程序或 Broadcom 1 GbE 开箱即用驱动程序时可能出现的停止错误或蓝屏的信息。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

适用于 Dell EMC PowerEdge 当前型号服务器（配备英特尔 C62x 或 C240 系列芯片组驱动程序或 Broadcom 1 GbE 开箱即用驱动程序）的 Windows Server 2019 芯片组驱动程序导致 Windows Server 2019 在配置了 Broadcom 1 GbE LOM 的 PowerEdge 服务器上生成停止错误或蓝屏。在通过以下两种方法安装芯片组驱动程序或 Broadcom 1 GbE 开箱即用驱动程序期间，会出现此问题：

  • 在运行 Windows Server 2019作系统的 Dell EMC PowerEdge 服务器上手动
提醒：在出现停止错误后，PowerEdge 服务器将重新启动至作系统，但英特尔芯片组驱动程序未成功安装。
  • 在 Windows Server 2019 安装期间，利用 Dell EMC 生命周期控制器部署向导

Cause

当服务器上存在 Broadcom 1 Gb 适配器时，必须在英特尔芯片组驱动程序之前安装 Broadcom 开箱即用驱动程序。

Resolution

使用以下选项之一在受影响的服务器上成功安装芯片组驱动程序。

选项 1：
下载并安装 Broadcom 开箱即用的驱动程序，然后再安装英特尔 C62x 芯片组驱动程序。
 

选项 2：
在作系统中禁用 Broadcom 1 GbE 端口或在 BIOS 中禁用集成网卡 1。在 Dell EMC PowerEdge 服务器上安装 Windows Server 2019 之后，但在安装芯片组驱动程序之前，必须执行此选项。

  1. 要禁用集成网卡 1，请转至 系统 BIOS 设置>集成设备>集成网卡 1。
  2. 选择 禁用 （OS）

BIOS 设置屏幕集成设备部分 
 

  1. 启动至 Windows Server 2019，通过单击 Dell Update Package 安装程序安装芯片组和 Broadcom 1 Gig 开箱即用驱动程序。

  2. 成功安装芯片组驱动程序后，单击 重新启动计算机 以重新启动 Windows。

  3. 检查设备管理器并确认任何设备上都没有黄色感叹号。

  4. 确认后，转至 系统 BIOS 设置>集成设备>集成网卡 1 ，然后选择 启用选项。

    Affected Products

    Microsoft Windows Server 2019

    Products

    PowerEdge FC640, PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge MX740C, PowerEdge MX750c, PowerEdge MX760c, PowerEdge MX840C, PowerEdge R240, PowerEdge R250, PowerEdge R260, PowerEdge R340, PowerEdge R350, PowerEdge R360, PowerEdge R440 , PowerEdge R450, PowerEdge R540, PowerEdge R550, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R840, PowerEdge R860, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T140, PowerEdge T150, PowerEdge T160, PowerEdge T340, PowerEdge T350, PowerEdge T360, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T640 ...
    Article Properties
    Article Number: 000133043
    Article Type: Solution
    Last Modified: 11 Dec 2024
    Version:  6
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