Dell Command Update Unexpectedly Closes While Upgrading Dell Optimizer to Version 4.0
Summary: This article provides information about why Dell Command Update terminates unexpectedly when upgrading Dell Optimizer to version 4.0.
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This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Dell Command Update (DCU) users may notice that the application terminates unexpectedly when they try to upgrade Dell Optimizer to version 4.0 using DCU.
Cause
As part of the upgrade process, the Dell Optimizer installer shuts down the Dell Tech Hub service which is used by both DCU and Dell Optimizer.
The DCU user interface (UI) will terminate when the service is stopped.
Resolution
The Dell Tech Hub service will restart two minutes after the Dell Optimizer upgrade is completed.
DCU can be rerun to verify the updates have been completed.
Alternately, launching DCU will automatically restart the Dell Tech Hub service.
Affected Products
Dell Command | Update, Dell OptimizerArticle Properties
Article Number: 000210957
Article Type: Solution
Last Modified: 10 Mar 2023
Version: 1
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