GDDR: GDDRPA21 Script received an unexpected 'END' when issuing remote RDF commands

Summary: GDDRPA21 script does an AutoSwap between DC1 and DC2. Customer configuration is SQAR.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Applied maintenance to Mainframe Enablers (v8.4.0) and GDDR (v5.2.0), GDDRPA21 is running to do a planned Autoswap from DC1 to DC2. Primary C system is running at DC2.

In a step to issue RDF commands to a remote site (DC3 and DC4), receive an unexpected 'END' with RC 10. 
 
GDDR721I GDDR Starting Issue RDF Command (RDY) for sites DC3 and DC4 (SQAR)
GDDR705I GDDR Rerun state checker has initialized
GLOBAL.GDDR.RUN.GDDRPA21.GDDRRDF0_RDY_DC3_DC4_DI_1.RC
GDDR998E GDDR INTERNAL ERROR: CALL TECH SUPPORT - ID = RDF0-99-10-1767
GDDR998E -> end
GDDR639I GDDR Completed Issue RDF Command (RDY) with rc 10
GDDR639I GDDR Completed DLM R2s R/O                           RO with rc 10                              
                                                                   

Cause

In configurations with three or four sites, in rare instances, a GDDR script step that issues SC VOL commands may fail with a syntax error in module GDDRRDF0 and issue an 'END.'
           

Resolution

Workaround: 
  • No known workaround

Permanent:  
  • For GDDR 5.2, PTF GD52124 is developed to address the issue. It is available to download from Dell Online Support.
  • For GDDR 5.3, the issue does not exist. The issue was introduced in 5.2 from PTF GD52116. That fix was not ported to GDDR 5.3.

Affected Products

Geographically Dispersed Disaster Restart (GDDR)
Article Properties
Article Number: 000183615
Article Type: Solution
Last Modified: 19 Nov 2021
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.