PowerProtect Data Manager。备份失败，并显示错误：ABV0022。VDDK Error: 14009....

Summary: PPDM VM VADP 备份失败，并显示以下错误： 备份失败。无法备份虚拟磁盘“硬盘 2”。无法初始化数据块读取器。Unable to open source VMDK '[VxRail-Virtual-SAN-Datastore-xxxx] xxxx/VM1_5.vmdk”。VDDK Error: 14009: 服务器拒绝连接。(500)

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Symptoms

 使用 VADP 的 PPDM 虚拟机备份失败，并显示以下错误： 
Warnings :
Unable to collect list of allocated blocks for 'Hard disk 2'. Unable to query allocated blocks of virtual disk '[VxRail-Virtual-SAN-Datastore-xxxxx] xxxxx/VM1_5.vmdk'. Unable to open source VMDK '[VxRail-Virtual-SAN-Datastore-xxxxx] xxxxx/VM1_5.vmdk'. VDDK Error: 14009: The server refused connection

Error : Backup has FAILED. Unable to backup virtual disk "Hard disk 2". Unable to initialize Block Reader. Unable to open source VMDK '[VxRail-Virtual-SAN-Datastore-xxxxx] xxxxx/VM1_5.vmdk'. VDDK Error: 14009: The server refused connection. (500)
ErrorCode : ABV0022
esxi 主机上的 hostd.log 有以下错误消息： 
YYYY-MM-DDThh:mm:ss. info hostd[2101627] [Originator@6876 sub=DiskLib opID=lro--xxxxx] DISKLIB-CTK   : Could not open change tracking file "/vmfs/volumes/vsan:xxxxx/yyyyy/VM1_5-ctk.vmdk": Could not open or create change tracking file.

Cause

Vmware 级别与 CBT 相关的问题（更改数据块跟踪）

Resolution

请联系 Vmware 支持部门以解决此虚拟机的更改数据块跟踪故障。另请参阅 VMware 文章 https://kb.vmware.com/s/article/2139574  此超链接会将您带往 Dell Technologies 之外的网站。 重置 CBT

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000219544
Article Type: Solution
Last Modified: 16 Nov 2023
Version:  1
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