PowerStore Alerts: Root Partition Usage of Node X has Exceeded 91 Percent on Mount

The PowerStore reports this alert and dials home creating an automated service request.

Symptom Code: 0x00400601
Description: Root partition usage (critical) - Root partition usage of node X has exceeded XX% on mount /.

Some Appliances may also raise the alert:

Symptom Code: 0x00400801
Description: cyc_cfs partition usage (high) - Root partition usage has exceeded XX% on mount /cyc_cfs/.

This article is for space issues on the following root directories:

/
/cyc_var
/cyc_tmp,
/cyc_cfs

• Common scenarios linked to this alert are as follows and are addressable with the svc_partition_cleanup service script:

  • Article # 000198173 PowerStore: System Health Checks Detects Lack of Space in cyc_node
  • Article # 000202707 PowerStore: Pre-Upgrade Health Check fails due to lack of space in /cyc_cfs
  • Article # 000193605 PowerStore: Data Collection Fails, and the PowerStore Manager User Interface Reports Abnormal Information
  • Article # 000324110 PowerStore Alerts: Root partition usage of node X has exceeded 91 percent on mount /.
  • Article # 000202949 PowerStore: Dell SupportAssist database may fill up and lead /cyc_node/ (an internal partition) to be full, causing either NDU failure or Node reboot
  • Article # 000223342 PowerStore: Intermittent alert codes 0x00400601 and 0x00400602 for mount /cyc_node
  • Article # 000328471 PowerStore: Root Partition usage increasing rapidly

The vast majority of causes leading to partition full conditions have been resolved in PowerStoreOS LTS-v4.1.x. After resolving the current condition, update the PowerStore Appliance to PowerStoreOS LTS-v4.1.x or later.

Recovery:

The self-service action is to install and use the svc_partion_cleanup service script to investigate and clean up the root partitions. 

• General Installation Instructions: Article # 000371058 PowerStore: How To Install svc_injectable service scripts (Log in as a registered Dell Support user may be required to view this article.)
• svc_partition_cleanup Procedure: Article # 000214954 PowerStore: How to run the injectable service script svc_partition_cleanup to clean up the partitions /cyc_node, /cyc_var and /cyc_cfs (Log in as a registered Dell Support user may be required to view this article.)

If the issues persist or return, contact Dell Technical Support for assistance, and reference this article 000324110 for expedited service.