XMP Profile 1 Option Cannot save in BIOS Setup after System Do Simulate Boot Failure for a Total of Three times in a Row

Summary: This article provides information about "XMP Profile 1" option not saving in the BIOS after the system simulates boot failure three times in a row.

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Symptoms

 

XMP Profile 1 option applies then return to default after boot failure three times.

Affected Platform:

  1. Alienware Area-51 AAT2250

  

Cause

 

The BIOS OcFailsafe flag can only be cleared in the Alienware Command Center (AWCC). The system cannot boot to the OS to hand off the flag, so it stays active. As a result, the XMP is set back to Disabled because the system thinks the Failsafe situation is still present.

   

Resolution

 

The OCFailSafe flag is only cleared in the AWCC when the value is read. If the flag is cleared before the OS phase, AWCC does not know that a Failsafe occurred. If AWCC is not installed and the OC failsafe is triggered, the user cannot enable the OC feature. Therefore, users should be guided to reinstall AWCC.

   

Affected Products

Alienware Area-51 AAT2250
Article Properties
Article Number: 000248311
Article Type: Solution
Last Modified: 22 Apr 2025
Version:  2
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