OpenManage Enterprise (OME): El plug-in de servicios se muestra desconectado

Summary: El plug-in de servicios se muestra desconectado y no puede registrar el plug-in de servicios.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

Es posible que el cliente no pueda registrar las fallas de comprobación del plug-in y la conectividad de Services en el servidor Dell EMC en el back-end. 
Servicios de OME 

Los clientes deben abrir el puerto 443 y permitir la URL https://esrs3-core.emc.com en la aplicación de firewall del cliente para resolver el problema de conectividad. 
Para obtener más información, puede consultar la matriz de soporte.


https://www.dell.com/support/manuals/en-us/openmanage-enterprise-services/omessupportmatrix2.0.1/network-requirements?guid=guid-712a0584-f9e0-49e0-930c-aa9b9a72f72e⟨=en-usDespués de permitir el puerto y la URL anteriores, el estado en línea debe mostrarse como conectado. A continuación, el cliente podría registrar el plug-in de servicios.

Servicios de OME

Affected Products

OpenManage Enterprise Services, Poweredge C4140, PowerEdge C6400, PowerEdge C6420, PowerEdge C6520, PowerEdge C6525, PowerEdge C6600, PowerEdge C6615, PowerEdge C6620, PowerEdge FC640, PowerEdge HS5610, PowerEdge HS5620, PowerEdge M640 , PowerEdge M640 (for PE VRTX), PowerEdge M7701, PowerEdge M7725, PowerEdge MX5016s, PowerEdge MX7000, PowerEdge MX740C, PowerEdge MX750c, PowerEdge MX760c, PowerEdge MX840C, PowerEdge R240, PowerEdge R250, PowerEdge R260, PowerEdge R340, PowerEdge R350, PowerEdge R360, PowerEdge R440, PowerEdge R450, PowerEdge R470, PowerEdge R540, PowerEdge R550, PowerEdge R570, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R670, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R770, PowerEdge R7715, PowerEdge R7725, PowerEdge R840, PowerEdge R860, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T140, PowerEdge T150, PowerEdge T160, PowerEdge T340, PowerEdge T350, PowerEdge T360, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T640 ...
Article Properties
Article Number: 000203514
Article Type: How To
Last Modified: 21 May 2025
Version:  2
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