Dell Pro Has Sound Delay After Waking from Hibernate

Summary: Learn what to do if a Dell Pro computer has a sound delay about twenty seconds after waking up from hibernation.

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Symptoms

A Dell Pro computer may experience an audio delay about 20 seconds after waking up from hibernation (S4).

Affected Platforms:

  • Dell Pro Micro QCM1255
  • Dell Pro Slim QCS1255
  • Dell Pro Tower QCT1255

Cause

Note: This article is internal only. Remember this when talking to the customer.

An AMD AIM-T Manageability tool coding issue causes this issue.

Resolution

Updating to AMD Integrated Management Technology Manageability Service version 4.5.1060.0, A01 or later on the computer resolves the issue. To download and install the driver, reference How to Download and Install Dell Drivers and Firmware.

Affected Products

Dell Pro Micro QCM1255, Dell Pro Slim QCS1255, Dell Pro Tower QCT1255
Article Properties
Article Number: 000297892
Article Type: Solution
Last Modified: 15 Sept 2025
Version:  2
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