Avamar: Integrace systému Data Domain: Replikace se nezdaří s chybami: Operace 5009-filecopy se nezdařila (NFS: Chyba I/O)

Replikace se nezdaří s následujícími chybami:
(Ukázka z protokolů Avamar):

2020-02-26 11:27:39 avtar Info <42385>: id:1 Range-Replication selected because it is supported since DDOS 6.0 (container.1.cdsf)
2020-02-26 11:27:39 avtar Info <40160>: - Establishing a connection to the Data Domain system with basic authentication (Connection mode: A:0 E:0).
2020-02-26 11:27:39 avtar Info <40160>: - Establishing a connection to the Data Domain system with basic authentication (Connection mode: A:0 E:0).
2020-02-26 11:27:39 avtar Info <40160>: - Establishing a connection to the Data Domain system with basic authentication (Connection mode: A:0 E:0).
2020-02-26 11:27:40 avtar Info <40160>: - Establishing a connection to the Data Domain system with basic authentication (Connection mode: A:0 E:0).
2020-02-26 11:27:41 avtar Error <0000>: Replication failed - id: 4, unexpected exception caught: ddr_replthread:4:replicateSlice: ddp_filecopy_status failed
[24648] [140103118698240] Wed Feb 26 11:27:41 2020
    ddp_filecopy_status() failed, start_offset[0], length[20971520], Err: 5009-filecopy operation failed (nfs: I/O error)
 [24648] [140103120803584] Wed Feb 26 11:27:40 2020
    ddp_filecopy_stop() failed, Err: 5004-nfs filecopy stop failed (nfs: No such file or directory)
...
 [24648] [140103116592896] Wed Feb 26 11:27:40 2020
    ddp_filecopy_stop() failed, Err: 5004-nfs filecopy stop failed (nfs: No such file or directory)
 [24648] [140103180687104] Wed Feb 26 11:27:39 2020
    ddp_access() failed, Path avamar-123456789/STAGING/5be457387ae27688587b250879ad303532b2fd33/BACKUP-C97A790FDAC757D5B883F6E3A5BF0BE9344B0355-1D5EC41EE3438C2, mode 0 Err: 5004-nfs lookup failed (nfs: No such file or directory)
 [24648] [140103180687104] Wed Feb 26 11:27:39 2020
    ddp_access() failed, Path avamar-123456789/STAGING/5be457387ae27688587b250879ad303532b2fd33/BACKUP-C97A790FDAC757D5B883F6E3A5BF0BE9344B0355-1D5EC41EE3438C2, mode 0 Err: 5004-nfs lookup failed (nfs: No such file or directory)
2020-02-26 11:27:41 avtar Error <0000>: Replication failed - id: 5, unexpected exception caught: ddr_replthread:5:replicateSlice: ddp_filecopy_status failed
...
[24648] [140103116592896] Wed Feb 26 11:27:41 2020
    ddp_filecopy_status() failed, start_offset[0], length[20971520], Err: 5009-filecopy operation failed (nfs: I/O error)
 [24648] [140103120803584] Wed Feb 26 11:27:41 2020
    ddp_filecopy_status() failed, start_offset[0], length[20971520], Err: 5009-filecopy operation failed (nfs: I/O error)
...
 [24648] [140103121856256] Wed Feb 26 11:27:40 2020
    ddp_filecopy_stop() failed, Err: 5004-nfs filecopy stop failed (nfs: No such file or directory)
 [24648] [140103119750912] Wed Feb 26 11:27:40 2020
    ddp_filecopy_stop() failed, Err: 5004-nfs filecopy stop failed (nfs: No such file or directory)
 [24648] [140103117645568] Wed Feb 26 11:27:40 2020
    ddp_filecopy_stop() failed, Err: 5004-nfs filecopy stop failed (nfs: No such file or directory)
2020-02-26 11:27:42 avtar Error <18788>: Replication failed - a replication thread encountered error 4910, desc: Unknown exception caught.
2020-02-26 11:27:42 avtar Info <18789>: Backup Replication Stats: original backup size: 0 (0 bytes), precompression size: 0 (0 bytes), network bytes sent: 0 (0 bytes), sent: 0.00%
2020-02-26 11:27:42 avtar Error <18797>: Replication failed - The replicator returned an error.
2020-02-26 11:27:42 avtar Error <18773>: MReplication failed -- backup: 1D5EC41EE3438C2, from DD-6800-1.company.com(1):avamar-134567890 to DD-6800-2.company.com(1):avamar-123456789, DDR result code: 4912, desc: Replication failed
2020-02-26 11:27:43 avtar Warning <18125>: Calling DDR_REPLICATE returned result code:5009 message:I/O error
2020-02-26 11:27:43 avtar Error <10612>: Replication failed -- could not replicate file /cur/5be457387ae27688587b250879ad303532b2fd33/1D5EC41EE3438C2/ddr_files.xml to /STAGING/5be457387ae27688587b250879ad303532b2fd33/BACKUP-C97A790FDAC757D5B883F6E3A5BF0BE9344B0355-1D5EC41EE3438C2/ddr_files.xml, LSU: avamar-123456789, DDR result code: 5009, desc: I/O error
2020-02-26 11:27:43 avtar Info <40176>: - Multi-stream restore summary (current 0, max active 0, max cloned 0, total cloned 0, ddr handle 2): 
2020-02-26 11:27:43 avtar FATAL <0000>: Replication failed
2020-02-26 11:27:43 avtar FATAL <40009>: DDR encountered errors.
2020-02-26 11:27:43 avtar Info <9772>: Starting graceful (staged) termination, DDR_ERROR event received (fatal severity) (wrap-up stage)
2020-02-26 11:27:43 avtar Info <0000>: Entering the 'final' phase of termination, DDR_ERROR need to exit)
2020-02-26 11:27:43 avtar Info <40176>: - Multi-stream restore summary (current 0, max active 0, max cloned 0, total cloned 0, ddr handle 2): 
2020/02/26-18:27:43.18948 [avtar]  INTERNAL ERROR: <0001> assert error (result == MSG_ERR_NONE), /local/jenkins/workspace/server_rollup_hotfix_SLES11-64/src/avtar/ade/adelib/interfaceade.cpp line 396
2020-02-26 11:27:43 avtar Info <5675>: Replicated 0 of 2 backups (0 errors) for client "test-files.company.com"
2020-02-26 11:27:43 avtar Error <6655>: Replicate interrupted.
2020-02-26 11:27:43 avtar Info <7925>: Restored 0 bytes from selection(s) with 0 bytes in 1 files
2020-02-26 11:27:43 avtar Info <7883>: Finished at 2020-02-26 11:27:43 MST, Elapsed time: 0000h:00m:04s
2020-02-26 11:27:43 avtar Info <40176>: - Multi-stream restore summary (current 0, max active 0, max cloned 0, total cloned 0, ddr handle 1): 
2020-02-26 11:27:43 avtar Info <6149>: Error summary: 14 errors: 6655, 18773, 10612, 18797, 40009, 18788, 0(7)
2020-02-26 11:27:43 avtar Info <8468>: Sending wrapup message to parent
2020-02-26 11:27:43 avtar Info <5314>: Command failed (14 errors, 2 warnings, exit code 10007: miscellaneous error)

Ačkoli chyba "Chyba: Operace kopírování souborů 5009 se nezdařila (nfs: I/O error)" je obecná chyba pro problémy se systémem Data Domain. K nalezení hlavní příčiny je třeba další šetření v systému Data Domain.

V tomto případě byl problém způsoben tím, že šifrování nebylo nakonfigurováno stejným způsobem ve zdrojové a cílové systému Data Domain.

V protokolu byly hlášeny následující události:

02/26 22:01:51.161 (tid 0x7fa4fa49ffe0): filecopy ctx 541 dst DD-6800-2.company.com: ASSOC failed: Encrypted replication incompatible between source and destination (5342) (5342)
02/26 22:01:51.161 (tid 0x7fa4fa49ffe0): NOTICE: MSG-REPL-00508: filecopy ctx 541: Replication: originator disconnected from dst DD-6800-2.company.com
02/26 22:01:51.161 (tid 0x7fa4fa49ffe0): filecopy failed for , errno=5342, errstr=ASSOC failed: Encrypted replication incompatible between source and destination (5342)
02/26 22:01:51.161 (tid 0x7fa4fa49ffe0): nfc_worker - Unrecoverable filecopy for src_path: /data/col1/avamar-123456789/cur/5be457387ae27688587b250879ad303532b2fd33/1D5ECC7D985F54C/container.1.cdsf error = 5342. (Not attempting retry)
02/26 22:01:51.161 (tid 0x7fa4fa49ffe0): ERROR: MSG-NFS-00005: Failed to do a filecopy, err = [5342: ASSOC failed: Encrypted replication incompatible between source and destination (5342), ddr/repl/lrepl_originator.c, filecopy_do_associate, 1585]
02/26 22:01:51.162 (tid 0x7fa4fa49ffe0): nfc_worker - filecopy_send_file completed for task=64 filecopy idx=64 error=5

To bylo ověřeno kontrolou nastavení šifrování ve zdrojové a cílové (nebo cílové) systému Data Domain:

Source:

ddboost file-replication option show encryption

Encryption for file-replication is: disabled 

Cíl:

ddboost file-replication option show encryption

Encryption for file-replication is: enabled 

1. Ověřte, zda má být šifrování povoleno nebo zakázáno v obou systémech Data Domain.

2. Přihlaste se do cíle s nesprávnou konfigurací šifrování.

3. Kontrola, nastavení a ověření šifrování:

Povolení šifrování:

ddboost file-replication option show encryption

Encryption for file-replication is: disabled
Authentication-mode is: anonymous

ddboost file-replication option set encryption enabled

Encryption for file-replication set to "enabled".

ddboost file-replication option show encryption

Encryption for file-replication is: enabled
Authentication-mode is: anonymous

Zakázání šifrování:

ddboost file-replication option show encryption

Encryption for file-replication is: enabled
Authentication-mode is: anonymous

ddboost file-replication option set encryption disabled

Encryption for file-replication set to "disabled".

ddboost file-replication option show encryption

Encryption for file-replication is: disabled
Authentication-mode is: anonymous

4. Restartujte ddboost v systému Data Domain, kde bylo povoleno nebo zakázáno šifrování.

ddboost status

DD Boost status: enabled

ddboost disable

The 'ddboost disable' command aborts running DD Boost operations.
        Are you sure? (yes|no) [no]: y
ok, proceeding.

DD Boost disabled.

ddboost enable 

DD Boost enabled.

ddboost status 

DD Boost status: enabled

5. Spusťte replikaci znovu.