NVP-vProxy: Il ripristino FLR ha esito negativo con errore "Unable to get partition information: exit status 2"
Summary: VM File Level Restore (FLR) ha esito negativo durante l'operazione di mount con errore: "Unable to get partition information: exit status 2"
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Symptoms
- Alla macchina virtuale (VM) per la quale veniva eseguita la FLR è stato aggiunto un disco rigido che non è stato partizionato.
- L'integrazione NetWorker VMware Protection è configurata con l'appliance vProxy.
- NetWorker 19.7.0.x (vProxy 4.3.0-22) e versioni precedenti.
- Un restore FLR di una macchina virtuale (VM) viene eseguito nell'ambiente e ha esito negativo con il seguente errore:
Disinstallazione dopo un errore di montaggio: Impossibile ottenere le informazioni sulla partizione: exit status 2
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:38 TRACE: [@(#) Build number: 246] /dev/loop0
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:38 TRACE: [@(#) Build number: 246] ====End of output from '/sbin/losetup'.
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:40 TRACE: [@(#) Build number: 246] ====Executing [/sbin/blkid -c /dev/null /dev/loop0]
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:40 TRACE: [@(#) Build number: 246] /dev/loop0: PTUUID="00041d0c" PTTYPE="dos"
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:40 TRACE: [@(#) Build number: 246] ====End of output from '/sbin/blkid'.
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:40 TRACE: [@(#) Build number: 246] Attached VMDK 'vm-422-disk-key-2000-flat.vmdk' at '/dev/loop0' with partitions [/dev/loop0p3 /dev/loop0p2 /dev/loop0p1]
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:40 TRACE: [@(#) Build number: 246] ====Executing [/sbin/losetup --find --show -P /opt/emc/vproxy/runtime/state/flr/temp/nfs-905033c8-d093-46c7-a8b3-ea9722b76eeb/vm-422-disk-key-2001-flat.vmdk]
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:40 TRACE: [@(#) Build number: 246] /dev/loop2
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:40 TRACE: [@(#) Build number: 246] ====End of output from '/sbin/losetup'.
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:42 TRACE: [@(#) Build number: 246] ====Executing [/sbin/blkid -c /dev/null /dev/loop2]
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:42 TRACE: [@(#) Build number: 246] ====Executing [/sbin/losetup -d /dev/loop2]
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:44 TRACE: [@(#) Build number: 246] ====Executing [/sbin/losetup --find --show -P /opt/emc/vproxy/runtime/state/flr/temp/nfs-905033c8-d093-46c7-a8b3-ea9722b76eeb/vm-422-disk-key-2001-flat.vmdk]
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:44 TRACE: [@(#) Build number: 246] /dev/loop2
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:44 TRACE: [@(#) Build number: 246] ====End of output from '/sbin/losetup'.
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:46 TRACE: [@(#) Build number: 246] ====Executing [/sbin/blkid -c /dev/null /dev/loop2]
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:46 TRACE: [@(#) Build number: 246] Removing 1 temporary loop devices
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:46 TRACE: [@(#) Build number: 246] ====Executing [/sbin/losetup -d /dev/loop0]
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:46 TRACE: [@(#) Build number: 246] ====Executing [/sbin/pvscan --cache]
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:46 TRACE: [@(#) Build number: 246] File descriptor 10 (socket:[4601043]) leaked on pvscan invocation. Parent PID 2560: /opt/emc/vproxy/bin/vflrd
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:46 TRACE: [@(#) Build number: 246] /dev/loop1: read failed after 0 of 4096 at 10737352704: Input/output error
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:46 TRACE: [@(#) Build number: 246] /dev/loop1: read failed after 0 of 4096 at 10737410048: Input/output error
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:46 TRACE: [@(#) Build number: 246] /dev/loop1: read failed after 0 of 4096 at 0: Input/output error
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:46 TRACE: [@(#) Build number: 246] /dev/loop1: read failed after 0 of 4096 at 4096: Input/output error
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:46 TRACE: [@(#) Build number: 246] ====End of output from '/sbin/pvscan'.
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:46 ERROR: [@(#) Build number: 246] Unable to unmount '/opt/emc/vproxy/runtime/state/flr/temp/nfs-905033c8-d093-46c7-a8b3-ea9722b76eeb': device or resource busy
159373:nsrvproxy_flr: vProxy Log: 2019/01/08 14:56:46 INFO: [@(#) Build number: 246] Unmounting after mount failure: Unable to get partition information: exit status 2
Cause
La VM dispone di un disco non partizionato/formattato collegato ad essa.
I comandi del sistema operativo possono essere utilizzati per verificare il disco non formattato:
I comandi del sistema operativo possono essere utilizzati per verificare il disco non formattato:
- fdisk -l
- file -sL /dev/sd*
- lsblk
- blkid
<VM_Name>:~ # fdisk -l
Disk /dev/sdb: 10 GiB, 10737418240 bytes, 20971520 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk /dev/sda: 30 GiB, 32212254720 bytes, 62914560 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: dos
Disk identifier: 0x00041d0c
Device Boot Start End Sectors Size Id Type
/dev/sda1 2048 4208639 4206592 2G 82 Linux swap / Solaris
/dev/sda2 * 4208640 29382655 25174016 12G 83 Linux
/dev/sda3 29382656 62914559 33531904 16G 83 Linux
<VM_Name>:~ # file -sL /dev/sd*
/dev/sda: DOS/MBR boot sector
/dev/sda1: Linux/i386 swap file (new style), version 1 (4K pages), size 525823 pages, no label, UUID=0ce67b73-cf94-4511-84f6-572201fd8491
/dev/sda2: DOS/MBR boot sector
/dev/sda3: SGI XFS filesystem data (blksz 4096, inosz 512, v2 dirs)
/dev/sdb: data
<VM_Name>:~ # lsblk NAME MAJ:MIN RM SIZE RO TYPE MOUNTPOINT sda 8:0 0 16G 0 disk ├─sda1 8:1 0 1G 0 part /boot └─sda2 8:2 0 15G 0 part ├─centos-root 253:0 0 13.4G 0 lvm / └─centos-swap 253:1 0 1.6G 0 lvm [SWAP] sdb 8:16 0 1G 0 disk sr0 11:0 1 1024M 0 rom <VM_Name>:~ # blkid /dev/sda1: UUID="0ce67b73-cf94-4511-84f6-572201fd8491" TYPE="swap" PARTUUID="00041d0c-01" /dev/sda2: UUID="8375d6ba-626d-43ef-a881-82230d4b84a5" UUID_SUB="b333cada-c2fe-48aa-8a24-f6f839a0c46a" TYPE="btrfs" PTTYPE="dos" PARTUUID="00041d0c-02" /dev/sda3: UUID="6514e3e9-5bea-467f-8f73-479a71380753" TYPE="xfs" PARTUUID="00041d0c-03" /dev/sr0: UUID="2017-07-12-03-04-39-00" LABEL="SLE-12-SP3-Server-DVD-x86_640473" TYPE="iso9660" PTUUID="1285b34e" PTTYPE="dos"Dai comandi precedenti possiamo vedere che un dispositivo (/dev/sdb) è collegato alla VM ma non ha formattazione, partizione o dati.
Resolution
Soluzione:
È stata rilasciata una correzione del codice per ignorare il disco non formattato.
- Aggiornare il server NetWorker alla versione 19.7.0.x o successiva.
- Aggiornare i vProxy alla versione 4.3.0-29 o successiva.
- Come aggiornare l'appliance vProxy: https://www.dell.com/support/kbdoc/000197385/
Quando si esegue FLR, viene segnalato che viene ignorato un disco non formattato:
Soluzione alternativa:
Prima di NetWorker 19.7.x e vProxy 4.3.0-29, eseguire un ripristino istantaneo della VM. In questo modo viene creata una copia temporanea (offline) della VM sul sistema Data Domain. I dischi necessari possono essere montati NFS sulla VM di origine (online) e copiati dal sistema operativo della VM. Questo processo è descritto in dettaglio in: https://www.dell.com/support/kbdoc/000158482
Affected Products
NetWorkerProducts
NetWorker Family, NetWorker, NetWorker SeriesArticle Properties
Article Number: 000056216
Article Type: Solution
Last Modified: 17 Mar 2025
Version: 5
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