PowerProtect:无法将 Data Domain 添加到 PowerProtect Data Manager 19.14

Summary: 本文解决了 Data Domain 无法添加到 PowerProtect Data Manager 版本 19.14 的问题。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Data Domain 未添加到 PowerProtect Data Manager 19.14,并显示以下错误。
 
无法添加 Data Domain — 握手失败
图 1:无法添加 Data Domain — 握手失败

Data Domain SMS 日志 (sms.info) 显示以下错误消息: 
WARNING: smu_services_verify_dhparam_file:454 DH PARAMETER file "/root/certs/dhparam.pem" doesn't exist.
ERROR: _sms_init_ssl_server_context:496:Error loading DH parameter file, DH parameter file doesn't exist

Cause

仅当 Data Domain 中存在文件 /root/certs/dhparam.pem 时,PowerProtect Data Manager 才能完成 SSL 握手。

Resolution

请联系 Dell PowerProtect Data Manager 支持以在 Data Domain 中重新生成文件 /root/certs/dhparam.pem。
Article Properties
Article Number: 000216893
Article Type: Solution
Last Modified: 05 Sept 2023
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.