How to Uninstall and Reinstall the Alienware Command Center

Supported Systems:

• All Alienware Systems

How to uninstall Alienware Command Center

1. Uninstall Alienware Command Center from Program and Features.

   1. Press and hold the Windows () key, and then press the Q key.

   2. In the Search box, type programs and features.

   3. Select Add or remove programs (Control panel) in the list of programs.

   4. Locate Alienware Command Center in the list.

      • In Windows 11, select the three dots to the right of Alienware Command Center, and then select uninstall and follow the prompts.
      • In Windows 10, select Alienware Command Center, and then select uninstall and follow the prompts.

2. Launch the Run Command and delete the Alienware folders.

   1. Press and hold the Windows () key, and then press the R key.

   2. Type %appdata% and press Enter.

   3. Delete any Alienware Folder. If there is no folder, continue.

   4. Type %programdata% and press Enter.

   5. Delete any Alienware Folder. If the folder is not there, continue.

   6. Go To C:\Program Files\Alienware\.

      Older versions of the command center are under C:\Program Files (x86). Check both folders.

   7. Delete the Command Center Folder Only.

   8. Go to the Documents Folder (My Documents on Win 7).

   9. Delete the AlienFX and Alienware TactX Folders.

   10. Restart the computer.

   See the How to install Alienware Command Center section for the steps to install the latest version of Alienware Command Center.

How to install Alienware Command Center

1. Browse to the Dell Drivers & Downloads website.

2. Identify your Dell product.

   • Click Download and Install SupportAssist to Autodefect your Dell product. Follow the on-screen instructions to install Dell SupportAssist. For more information, see the Dell knowledge base article Dell SupportAssist (formerly Dell System Detect): Overview and Common Questions
   • Or, enter the Service Tag, Express Service Code, or the Serial number of the Dell product and click Search.
   • Or, click Browse all products to manually select your Dell product from the catalog.

3. Click Check for Updates to allow Dell to automatically find driver updates for you.

   NOTE: When updates are found, select Download And Install and follow the prompts.

4. Alternatively, you can manually locate and download the drivers.

   1. Click Find drivers.

   2. Use the drop-down menu under Operating System and select the operating system that is installed on your Dell computer.

   3. Use the drop-down menu under Category and select the Application category.

      NOTE: To view drivers for your Dell computer, select This Device:

   4. Click the Download button next to the Alienware Command Center Application and save the file.

      NOTE: Make note of the location where the file were downloaded.

   5. Using File Explorer (also known as Windows Explorer), browse to the location where the downloaded file was saved.

   6. Double-click the .exe driver installation files that you downloaded and follow the on-screen instructions to complete the installation process.

   7. Follow the on-screen instructions to complete the installation process.

   8. After the installation is complete, restart the computer.

See these Dell Knowledge Base articles for related information:

• Alienware Command Center Quick Guide
• Resolving the "preparing to install" Alienware Command Center Install error
• Alienware Command Center Application Installation Error for Configuring Alienware Monitor
• Resolve Alienware FX Lighting Issues
• Downloading Software for your Alienware System
• How to Perform a Clean Boot in Windows 10 and Windows 11 to Troubleshoot Software Conflicts
• Installing and Configuring the Alienware Command Center Software for your Alienware Gaming Keyboards and Mice

Out of warranty? No problem Browse to the Dell.com/support website and enter your Dell Service Tag and view our offers.