由於 DB2 實例使用者或密碼已變更或到期，Avamar DB2 備份失敗，並顯示「安全性錯誤」 

Summary: Avamar DB2 備份失敗，avdb2 記錄檔顯示「安全性錯誤」。

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Symptoms

Avamar DB2 備份失敗，並在備份記錄中產生下列錯誤。
  
2023-03-02 07:46:10 avdb2 Error <9004>: DB2 returned security error -30082
2023-03-02 07:46:10 avdb2 Info <9772>: Starting graceful (staged) termination, Unable to attach to the instance. (wrap-up stage)
2023-03-02 07:46:10 avdb2 Error <19177>: Snapup of db2portl/FDBKDB Terminated.
2023-03-02 07:46:47 avdb2 Info <6688>: Process 9437492 (/usr/local/avamar/bin/avtar) finished (code 0: success)
2023-03-02 07:46:47 avdb2 Error <16729>: Unable to get the list of backup images from the child process.
2023-03-02 07:46:47 avdb2 Info <9772>: Starting graceful (staged) termination, Unable to get the list of backup images from the child process. (wrap-up stage)
2023-03-02 07:46:47 avdb2 Error <43351>: Failed to create the snapview. However, the database data has been successfully backed up and is marked as a hidden backup. Restore is available through CLI only. See the plug-in documentation for information about restoring hidden backups.


db2diag.log 顯示db2agent 嘗試使用db2admin帳戶登入。由於密碼不正確，工作會失敗：
  
2023-03-05-23.00.11.998228-300 I8253775A506         LEVEL: Warning
PID     : 12911084             TID : 68893          PROC : db2sysc 0
INSTANCE: db2inst1 NODE : 000
APPHDL  : 0-42482              APPID: *LOCAL.db2portl.230306040019
HOSTNAME: db2_host_name
EDUID   : 68893                EDUNAME: db2agent (instance) 0
FUNCTION: DB2 UDB, bsu security, sqlexLogPluginMessage, probe:20
DATA #1 : String with size, 67 bytes
Password validation for user db2admin failed with rc = -2146500507 

avdb2 記錄顯示已設定哪一個 db2 實例使用者：
  
 <flag type="string" pidnum="5009" value="db2admin" name="db2_inst_user" />
 <flag type="string" pidnum="5009" value="db2inst1" name="db2_inst_name" />

Cause

DB2 實例使用者或密碼已變更或過期。

Resolution

從 db2diag.log 向客戶資料庫管理員提供錯誤，以便確認使用者帳戶的狀態。可能與 db2admin 不同。

確認有效認證後，請在 DB2 資料集中更新這些欄位：
  • 實例管理員使用者名稱
  • 實例管理員密碼 

Additional Information

登入 Dell 支援以檢視本文，並提供收集記錄/db2diag.log

Avamar DB2 外掛程式的步驟：  疑難排解備份或還原故障所需的記錄。

Affected Products

Avamar Plug-in for IBM DB2
Article Properties
Article Number: 000211371
Article Type: Solution
Last Modified: 02 Jun 2023
Version:  2
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