O backup do Avamar DB2 apresenta falha com o "erro de segurança" devido ao usuário ou senha da instância do DB2 ter alterado ou expirado 

Summary: O backup do Avamar DB2 falha, o registro avdb2 mostra "erro de segurança".

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Symptoms

O backup do Avamar DB2 falha e gera os seguintes erros no registro de backup.
  
2023-03-02 07:46:10 avdb2 Error <9004>: DB2 returned security error -30082
2023-03-02 07:46:10 avdb2 Info <9772>: Starting graceful (staged) termination, Unable to attach to the instance. (wrap-up stage)
2023-03-02 07:46:10 avdb2 Error <19177>: Snapup of db2portl/FDBKDB Terminated.
2023-03-02 07:46:47 avdb2 Info <6688>: Process 9437492 (/usr/local/avamar/bin/avtar) finished (code 0: success)
2023-03-02 07:46:47 avdb2 Error <16729>: Unable to get the list of backup images from the child process.
2023-03-02 07:46:47 avdb2 Info <9772>: Starting graceful (staged) termination, Unable to get the list of backup images from the child process. (wrap-up stage)
2023-03-02 07:46:47 avdb2 Error <43351>: Failed to create the snapview. However, the database data has been successfully backed up and is marked as a hidden backup. Restore is available through CLI only. See the plug-in documentation for information about restoring hidden backups.


db2diag.log mostra que o db2agent tenta fazer log-in com a conta db2admin. A tarefa falha devido a uma senha incorreta:
  
2023-03-05-23.00.11.998228-300 I8253775A506         LEVEL: Warning
PID     : 12911084             TID : 68893          PROC : db2sysc 0
INSTANCE: db2inst1 NODE : 000
APPHDL  : 0-42482              APPID: *LOCAL.db2portl.230306040019
HOSTNAME: db2_host_name
EDUID   : 68893                EDUNAME: db2agent (instance) 0
FUNCTION: DB2 UDB, bsu security, sqlexLogPluginMessage, probe:20
DATA #1 : String with size, 67 bytes
Password validation for user db2admin failed with rc = -2146500507 

O registro avdb2 mostra qual usuário da instância do db2 está configurado:
  
 <flag type="string" pidnum="5009" value="db2admin" name="db2_inst_user" />
 <flag type="string" pidnum="5009" value="db2inst1" name="db2_inst_name" />

Cause

O usuário ou senha da instância do DB2 foi alterado ou expirou.

Resolution

Forneça o erro de db2diag.log ao administrador do banco de dados do cliente para que ele possa confirmar o status da conta de usuário. Pode ser diferente do db2admin.

Depois de confirmar credenciais válidas, atualize esses campos no conjunto de dados do DB2:
  • Nome de usuário do administrador da instância
  • Senha de administrador da instância 

Additional Information

Faça log-in no suporte da Dell para visualizar este artigo com as etapas para coletar registros / db2diag.log 

Plug-in do Avamar DB2: Registros necessários para solucionar problemas de falhas de backup ou restauração.

Affected Products

Avamar Plug-in for IBM DB2
Article Properties
Article Number: 000211371
Article Type: Solution
Last Modified: 02 Jun 2023
Version:  2
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