Bluescreen Error when Upgrading the Realtek 8852BE WLAN/Bluetooth Driver on Certain Latitude and Precisions
Summary: Information about a bluescreen error when upgrading the WLAN/Bluetooth driver to a newer version on a Latitude 5440 or Precision 3480.
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Symptoms
The Latitude 5440 or Precision 3480 will show a Bluescreen error when you update the WLAN/Bluetooth driver using version 6001.15.149.100.
Cause
This is caused by the driver.
Resolution
Reinstall the Driver
Reinstall the driver again after the Bluescreen error. Use driver version 6001.15.149.100 or newer.
Note: After the Bluescreen, the WLAN connection may be abnormal. It is recommended that the driver is saved locally to the computer. Upgrading the driver using Dell Command Update or Windows Update may have the same issue.
Affected Products
Latitude 5440, Precision 3480Article Properties
Article Number: 000222479
Article Type: Solution
Last Modified: 16 Apr 2025
Version: 7
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